Unified Communications Infrastructure

Hi,We're writing an IVR application which register itself as a CTI Route Point. This CTI RP has one line, 2000, which receive the external call (PSTN) from a voice gateway. A customer calls 0800 number, then flows thru PSTN->E1->Gateway->CallManager ...

Hi,We are facing issue with the unity express module. Users are unable to retrive voice messages from ip phone after they enter PIN.After user enters the PIN for the first time, again IP Phone asks to enter PIN.Finally the message comes " I didn't he...

I am trying to configure the IPPM service on two phones: 7975 and IP Communicator but I'm getting the following message on both when I press the services button:"Invalid DeviceYou were trying to access IP Phone Messenger service from a device not pro...

OK, I just upgraded to CUCM 7.1.3bSU2 and am trying to get the Cisco Mobile 8.0 running on my iPhone. During setup I eventually get "Verification timed out" I have the correct device name, because if I change it I immediately get the message "Device ...

Jun 14 16:05:15.587: ISDN Se0/1/0:23 Q931: TX -> SETUP pd = 8  callref = 0x18AB        Bearer Capability i = 0x8090A2                Standard = CCITT                Transfer Capability = Speech                Transfer Mode = Circuit                Tr...

Hi every body ,I'm trying to configure SRST on cisco 2850  router , We have a PRI Linge without DID option with number : 71103300 the pb is  for the incoming calls  : the caller faces a  dial tone and the call is not transferred the extension 3078 th...

Dear All,I have CUCM 7.0 and the Schadule backup was configured since six monthes and working fine ,the customer saw that the created back different from one day to other day ,which means may backup cerated one file or two files till five files as at...

HelloWhat are the reasons to upgrade unity 5.0 to 7.0 or 8.0???i would appreciate any help.Thanks,Alexis Munoz

I got a CCM 6.0 installed on VMWare, but i dont know the admin username and password. The person who installed is not able to contact.Is there some way to find out the username and password.

Is there an ability to insert a pause into a created contact in the CUPC 7.1 client. Basically what I'm trying to do is the equivalent of putting a couple of commas into an old modem dial string. One of the folks here has created a contact to dial in...

ip source-routeip cef!!ip dhcp excluded-address 192.168.0.129 192.168.0.135!ip dhcp pool Phone   network 192.168.0.128 255.255.255.128   default-router 192.168.0.130   option 150 ip 192.168.0.130!!no ipv6 cef!!!!multilink bundle-name authenticated!!t...

Hi,Is there any way through which I can get the serial numbers of all the cisco IP phones connected to CUCM ver 7?Faizal

Hey Guys,My question is in regards to creating different presence groups and having default contact groups when a users loads the CUPS client.For example I created marketing, accounting, and finace presence groups.  So when a user loads the CUPS clie...