Unified Communications Infrastructure

HiWould appreciate it if someone can advise on the licensing and feature capability of the CUV Desktop client. Thanks.1. How is the CUV Desktop licensed ? Is it licensed together with number of CUV-MGR license ordered ?2. Does the CUV client needs re...

I have a customer with UCMBE 6.1.3 with CUPS 6.0.5 trying to connect to an Exchange 2007 server for calendar. Normal presence status information and IM is all working. The problem is with calendar status not appearing in the CUPC. The cert is inst...

Hi allI have CUCM 7 and when external incoming calls to operator and he transfer the calls to part C the call will keep ring Phone C then return back to operator.The operator use Tansfer SoftKey dial Phone C then Transfer again.I tried a parameter On...

Hi all, looking to see if anyone else if having the same troubles configuring Unity Connection against Exchange as we have, described below.Unity Connection is 7.0(2) and Exchange is 2007 SP1 Rollup 6.When configuring the External Service using the E...

We have a CUCMBE deployment with UC and Unity Connection 7.1 (3).  All inbound calls are forwarded directly to VM where a call handler references a business hours/after hours calendar.  Between 7:45 AM and 5 PM, all calls are immediately transferred ...

helloi have unity connection 8.0 system and have notes version 8.02 on windows XP. I have installed VMN v8.0 on notes and configured an IMAP account to connection server. All works fine until I shutdown the client and try and reopen, it just hangs th...

I found this link on the Cisco Web page:http://tools.cisco.com/ITDIT/vtgsca/VTGServletUnfortunately the link for UCM 8.x image doesn't have any data.  It does for the rest of the images listed.  I was able to find the following listed for the 7940 ph...

Hello,I'm using CUCM 7.1.3.20000-2 which is running on a MCS-7845-I3.When I configure a new intercom for a phone, after I click "save", it takes a very long time to complete the save.  Usually around 30-45 seconds per intercom.  Also, I can't do any ...

Hello,I have a question about language use in Unity 5.0.1The unity server is in Brazil, with default language set to Portugese(brazilain).They have a site in Chile which uses Spanish, and the voicemail subscribers are set to use Spanish Conversation ...

i am trying to connect CUPS with an hosted exhchange. Is this possible? What is needed to make this work. It is a RPC connection over HTTPS

I am installing Unity 4.2.1 and the message store Exchange 2003 wants to install locally. I would like to point unity to a remote server as I am told that this is now the old install was, but I find no reference to it so I have tp believe my client a...

Hi all,I am hoping to implement such installation. Since all phones are to use dialplans in CCM 7.x, can the faxes uses dialplans in VG224 in the form of dial-peers? Can this be done? If so, please advise.Cisco2821 communicates with CCM 7.x using MGC...