Unified Communications Infrastructure

I have a client running three Unity servers (two in failover for one group, one single server for another). I plan to implement Digital Networking. Aside from a slew of optional items, it appears to be pretty easy. I essentially want only to be able ...

Unity 4.1.3, Unified messaging.Exchange 2000.I deleted user by mistake (hit the wrong button!).If I go to put them back in get error message "alias already exists".As I dont have any control over the Windows or Exchange environments what do I need to...

HelloPlease advice if there is support at the following specs, and by which products. Standard ECMA-269 6th edition (June 2004) ? Services for Computer Supported Telecommunications Applications (CSTA) Phase III? Standard ECMA-323 3rd ed...

I encountered the following scenario:Subscriber A can receive voice message from others except Subscriber B. Both of them are valid Unified Messaging Subscribers. When subscriber B send message, the Event Viewer find the following error.http://www.ci...

Unity 4.2.1, Centrex Integration, failover and clustered Exchange Message StoreI am testing a single Exchange server restore in a cluster. After the restore I move the cluster and exchange group to the restored server. I leave a msg for a user. No...

Hello,We are currently running multiple Unity clusters worldwide and they are all voice mail only with dedicated Exchange 2000 mailstores for each cluster. These mailstores server voice mail accounts only. The company does use exchange 2003 as the ...

I am trying to use the port analyzer for the first time and it is only giving me one date to choose from. I looked into the "log" folder and there is only one file "data_AvCsMgr_20060906_173333.txt" with "AvCsMgr". The file is over 182MB in size whic...

Hello, in testing a new unity 4.2(1) server, I'm running into an issue where a greeting has been recorded in the default opening greeting call handler. It plays without problems, but in the SA webpage under playback of the handler, all of the prompts...

I want to configure call manager to have the iDivert button go to the busy greeting in unity instead of the standard greeting. So far I havent found any information that says this is possible. I was wondering if anyone is positive if it is or isnt po...

Hello,I have configured auto attendant for crs 4.0, i am able to call to the cti route point, but i don?t listen the message for press 1 to enter the extension and 2 to spell the name and 0 for the operator, the only message that i get is to dial the...

Hi I have two users who job share and hence use the same phone extn.They have seperate email accounts though.The problem I have is that should a Voicemail be left on the extn only the person who "owns" that extn gets the email with the VMO in it.Beca...

Hi, I tried Unity option 2 to send a message to a distribution list (the list is in the profile) I followed the prompt "either key the name or distribution list". after I key the distribution list "3370100' the system indicated could not find the ...

I am setting up Unity Express, there is a password configured there. what is default username/passowrd