Unified Communications Infrastructure

This is a dumb, but important question.Will it cause a problem of any sort if any point in the path from the voice board (6 conductor) is fed with a 4 conductor connection (i.e. the line cords or the patch panel). Since pins 1 and 6 are unused on th...

When a user checks his/her message the volume seems to fade in and out. Is there something I can check to look into this problem

We are trying to backup unity using DIRt to one of the CCM server(temporary,eventually will backup to other server). As we know unity is domain , CCM is workgroup. I created a mapped driver for the folder on CCM. However backup failed with error sayi...

Is it OK to run the Unity upgrade process using terminal services? Same thing with applying the 4.0.4 SR1.What are the limitations for what you can & canna do over terminal services?Ta,NJ.

A user has deleted there voice mail message. The system prompts you to delete all deleted messages your mailbox after you reenter the mail box, but does not instruct the user to undelete the message. Is there a System admin function to retrieve the...

I have upgrade from 4.02 to 4.05 roughly 2 months ago...the customer is now complaining of issues with subscribers caller input not being recognized while in a message...I am getting thousands of these..but I cant even find this event..Event Type: Wa...

Good Afternoon All,I was wondering if there are any additional service packs for the version of Unity we are running?Is there a auto update function within Unity.cheers,Mark

The Sql file UnityDB_log.LDF has a size of 65,762,112 but I can't see any reason why. Any ideas greatfully received?ThanksChris

I'm getting the following error when installing Unity ver 4.0(3) invalid object name 'dbo.vw_subscriber'. This error appears after I've installed the license files and started the configuring services section. Does anyone know what the error is and h...

I have a problem when I press message button of phone there is no wellcome message or asking password. no sound at all, what could be the problem. good thing is there is no event.CallManager 4.0(1)sr2aUnity 4.0(3)

When a VM message is sent from one Unity Server(4.04SR1) to another Unity Server(4.05) is there any way to get rid of the Recorded Location Name? I only want Unity to play the originating Subscribers Mailbox number. Thanks!

I am working on a Unity server that users are unable to forward a voice message to one subscriber.They are unable to find his name in the directory.They are able to forward it if they use the extension.The user is set to list extension in the directo...