Unified Communications Infrastructure

Our current Unity setup is version 4.0.2We have remote offices connected via H323 gateways to our corporate building.Each office requires their own opening and closed greeting and also different schedule and time zone. Currently each office is using ...

I have a Cisco Unity 4.0(3) installation. We recently created a greeting administration account to remote manage greetings. While in any of the greeting you select the active greeting to administer. It plays press one to play current greeting. Yo...

Hello, I have recently installed unity 4.0(4) but I cannot access the System Administration page. All the services are started up per a document that I read on www.ciscounitysupport.com but I still can't access the page.I am attaching a screen shot o...

Is there a way to prevent a subscriber from replying is a VM sent via a private or public DL? We wish to allow administration to send a VM to a DL of students. However, we don't want the students to be able to reply. This is a 4.0(4) install.

User dials in to retrieve voicemail and decided to forward calls to a cell phone. Unity indicated that calls will now be forwarded to the following number: xxxxxxxxx. However, all calls still goes to voicemail? When reviewing Unity's "Transfer inc...

Hi , I have Unity 4.0.3 and configured a Call Handler with a normal message and a closed messages but the system doesn't switch when we are in closing period .What can be wrong ?Olivier

In our old version of Unity I use to be able to hit the # key to skip the attendants (computer Voice) voice and listin just to my voice messages. With the new version Unity 4.0(3), I lost that ability.Question: Where in Unity do I configure this?

We are going to change the partner server from Exchange 2000 to Exchange 2003. In view of this, we have already upgraded the Exchange Admin software and re-run the permission wizard. What should I do with mailbox accounts in the present Exchange 2000...

Is there any way of enabling email notification On unity from the bulk edit tools or via the greetings administrator when dialling into voicemail. Currently the greetings administrator only allows enabling notifcation for pager, home phone, work phon...

Does this kind of integration work between unity and callxpress. I know that Cisco doesn't offically support this, but AMIS is a standard and you would think it would be possible.Thanks,Jim

I am troubleshooting a delayed MWI issue between Unity and Exchange from what it looks like so far and was looking at previous forum postings, and in another thread someone had said to use the MBXSuite program in the \CommServer\techtools folder, but...

Running 2 networked Unity 4.0.4 (same domain, both running FO for a total of 4 servers), and am having a problem with subscribers being replicated in duplicate into the GlobalSubscriber table. When this happens, callers cannot transfer to the extens...