Going to upgrade UC from 11.0 to 11.5 SU2 - latest release. Just want to make sure i'm reading the documentation correctly. Do I need to install any COP files? Maybe ciscocm.cuc_11.5SU1_pre_upgrade.cop.sgn ? I'm planning on just going into OS ad...
Forum Posts
Hello all, Attempting to add an SMTP host under OS Administration/Settings/SMTP. Getting an error that the SMTP service is not available. Looking as the service active nation screen shows not SMTP service. What am I missing here?
Resolved! License Usage Question
Hi Everyone I have a quick question, we are currently over the limit for our Basic license requirements and now I'm getting the error message when I log into CUCM. So I logged into the PLM server and it says required for basic is 314 and installed is...
We have new deployment. Scenario is like this. All users are external users. Every user will access the datacenter through VPN concentrator. In the same datacenter we have CUCM and Cisco Meeting Server. We have perimeter firewall and DC firewall wi...
Hi Guys,we are running CUCM 9.1.2 and CCX 9.1.2 but no DNS/FQDN configured on both servers (only using IP addresses). Now I have to put DNS entries in DNS server for couple of reasons: 1) self assigned SSL certificates has been expired on both CUCM a...
Resolved! UCL licensing with Jabber
Hello people , We have Starter kit with 35 enhanced licenses ( using 8845) and equal number of essential UCL licenses for 6901. Now we want to install more phones and want to have same extensions on our Smart Phones . What I understand we should...
hi folks,new to this Community. Just started using Jabber 12 in the lab environment and plan to push it as a new Global Standard. However feel we are missing the option to select the target CUCM cluster.We have around 10 global clusters across the gl...
Resolved! Unable to upload WAV Greeting
I just created a new System Call Handler (UC 10.5), and am trying to import my .wav file, but when I attempt to record from my computer, I receive a java (v8 u171) error: Could not open the Audio Mixer Line to record on. Audio Format: PCM_SIGNED...
Hello all, I am running Unity Connection 11.5.1.12900-21. We have 3 physical phones, Cisco 7841, that are assigned to 3 different people with the same job title. I need to configure Unified Messaging to send voicemail messages via email to the Dist...
I have a strange problem, I've deleted all references to the user in Unity Connection but the mailbox is not being deleted for some reason! I've tried resyncing and adding the user back and creating the mailbox and then deleting again and it does del...
Hi, We have cucm integrated with unity connection 11.5. This CUCM is integrated with LDAP Users imported from cucm into cuc we are using sync pin between cucm and cuc The problem is that in order to login to voicemail from jabber. It need the user ...
Hi We have Cisco prime assurance 11.5 on production. It discovered CUCM cluster, IP phones and Router Switches etc Problem what we are facing is: When we click on 360 degree view of one of discovered & Managed switch, we are able to see green icon fo...
Greetings everyone, We are looking at rolling out Unity voicemail at our site; for the last 6 years or so we have been using Exchange UM for voicemail. One issue that we are trying to find a solution for is the one of quotas. Right now with Excha...
Hi I'm trying to find a document that proves the MOH is royalty free. I found this thread regarding it but the user that claimed to have a PDF doesn't seem to have been online in years https://supportforums.cisco.com/t5/ip-telephony/cme-royalty-f...
Hi All, im unable to upgrade CUP server from 8.6.4.10000-28 to 11.5.1.13900-57 using Unified CM OS Admin method. it says "Error encountered: Version mismatch. Please switch versions on the publisher and try again". when im read compatibility matr...
