Hello All I have configured Expressway servers. Cisco Jabber work well through Expressway. I also know that 78/8800 phone can work through Expressway, but I can't find any guide of configuration it on 78/8800 phone . Could you provide a deta...
Hello All I have configured Expressway servers. Cisco Jabber work well through Expressway. I also know that 78/8800 phone can work through Expressway, but I can't find any guide of configuration it on 78/8800 phone . Could you provide a deta...
I am trying to configure call handlers with French as the language and English as optional. I created the Call Handler "Main-AA-Fr" with French as language. Then created another call handler named "Main-AA-En" and that gets played if non French speak...
Unity connection 10.5 and I have been battling with this for days. Juggling browsers. adding exceptions in Java etc. Finally get the recording to load into the media master and now cannot save. SSL certificate error, failed to record name. Hmm that i...
We are in the process of correcting E911 for all the floors in our buildings. We have over 1500 phones and some of the phone numbers don't have the Phone number mask area blank. When a user dial 911, they don't received the true extension of the ...
Hi Folks. I have installed CUACA on version 10.5.2 but it seems I can't open any menu on the admin web portal, see attached, it seems like is being blocked or something, as a remark, I'm not able to place any license because I need to get the reg cod...
I have a client where only recently the MoH sounds like garbage on internal/external calls. G.722 internal and G.711 to MGCP gateway.CPU/RAM is fine on the server, everything else works fine. Music skips/cuts out, sort of like there is jitter. Restar...
Hello I have some questions about Unity Connection upgrade. 1) The upgrade path i choosed it from 8.0 to 8.5, then from 8.5 to directly 11.5. Is that correct path? 2) Are cop files need for the first part - from 8.0 to 8.5 upgrade? 3) Are cop files ...
Hi All, I have a requirement from one of my customers to monitor real time call flow using Prime Collaboration Assurance 11. There are both SCCP and SIP IP Phones that are to be monitored. I have been following the below links for this purpose. h...
Hi to all,I have a CUCM v9.1 cluster (1 Pub and 2 Subs) with two device pools (DP_Site_A and DP_Site_B), each DP has a call manager group that has the Subscriber for each site as the Primary CUCM Server in order of registration: DP_Site_A -> CMGroup_...
Hi All, i have set up an Prime Collaboration Deployment Server, 11.6 and could login to CLI and Web without Problems. Now i needed to change the IP address, so i used the cli to set a new ip address. Everything did fine, after reboot i logged in aga...
Would like to know if Cisco Prime Collaboration Standard have the provisioning and assurance ? Thank you
We have communal user mailboxes set up in Unity, and we have a need for the message notification to go to different notification devices at different times of the day (morning vs. afternoon). Eg. from 7:00 am to 12:00 pm notifications sent to ext. 10...
Hello Guys, I have a cluster of CUCM version 10.5.2. I have my TVS cert who is expired. I must regenerate it in few days. My problem is that I 'm not sure of the process that I need apply. I found this document http://www.cisco.com/c/en/us/suppor...
I'm on my second day at my new job, and taking a look through their systems. I see that Unity Connection 9.12 is throwing errors every 30 seconds with the following info: Service operational status is DOWN. Connection Administration;Connection Ser...
Hello, after server power loss on Presence pub 9.1.1.41900-1, we have error: A Cisco DB[STOPPED] Component is not running -------------------- utils dbreplication status --------------------Database is down; please restart the database before r...
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