Unified Communications Infrastructure

I am running Cisco Unified Attendant Console Administration 10.5.2.10-15. I have two different Queue Device Groups and two different queues. I am logging into my second queue which is newly created and notice that I can see the Call Park of the first...

Hi all I have tried to load the CUCM and the UCCX via the ISO's on the VM datastore and can progress no further as I get the "continue" tab after asking the question about "pre existing" configuration..!!..from here the monitor just locks up.. Anyth...

Hey techies. I hope this is an easy one... I don't mind looking silly for asking... We've enabled SSO in our environment just yesterday... part of our Jabber roll-out.  As an unexpected surprise, logging into Call Manager is also now automated, which...

Hi guys, in CUCM 9.1 environment how can I disconnect an active call remotely?  The active call can be either  between 2 internal phone sets or one internal phone set and PSTN network. Thanks

We are planning cucm migration from ver 9.1 to ver 10.5. Is there any change in the CDR report from Ver 9.1 to ver 10.5?

Hlw dear, Hope everybody fine. I'hv faced some problem about lifesiza Icon Flex registration with CUCM 7.1.5 . I'm configure lifesize as a 3rd party sip device. Is it right procedure ?? or give me right path ... Thanks, Sujan

Can CUAC webadmin page be accessed over SSL using https://<IP address>>/webadmin?

Hi guys, I'm in the process of installing Cisco Unified CME but stucked in the very beginning. Below are the steps I have already taken: 1. Checked CME compatibility matrix. As I have C2800NM-ADVENTERPRISEK9-M version 15.1(4)M10 IOS on my router then...

Hi, I have been testing Mobile Connect in our env. To avoid incoming calls from landing on the mobile voice mail, CUCM deployed 2 mechanisms in the Remote Destination page- Single Number Reach Voicemail Policy. You can select Timer Control or User Co...

I have loaded the RTMT tool and have it pointed to my IM&P server (v10.5.2). When I got to Trace & Log Central, I have UCM Services/Applications and System Services/Applications. I don't have any tab that lists the IM&P services like XCP router, etc...

Hi All,I was trying to setup an signed ssl cert for my presence install but i broke something.  Thus far i have only generated a sign request for the tomcat web services, and uploaded the root cert as well as the signed cert from the vender. Now call...