Unified Communications Infrastructure

Hello  We have a customer with collaboration version 8.x that will upgrade to version 11.x. This customer applied a wrong upgrade version CUCM 8.6.2.25900-8 Unrestricted cluster,  so now he request a upgrade version from 8.6.x to 11.x. I would like ...

When I start up the Attendant Console Advanced 11 client I get the following error: Unable to update user preferences.  The following error was returned: Internal server communication issues.   user has full admin rights on PC and also gave full cont...

TESTING CALLS ANSWERED ON JABBER DESKTOP 10.5.4. THE CALL IS ANSWERED ON THE PC NOT THE DESK PHONE. THE CALLER IS PLACED ON HOLD. THE CALL IS THEN RESUMED ON JABBER MOBILE FOR IPHONE. THE CALLER CANNOT HEAR THE PERSON ON THE IPHONE. HOWEVER THE PERSO...

Hi guys, Is there any possibility to send a mail notificacion when somebody calls to emergency 911? My customer is running with Cisco Call Manager version 8.6.2.22900-9. No CME or CER built. Please let me know. Thanks. Nacho

Dear Community,  I was wondering if anyone had the same issue as I am experiencing, on finding the  Audit Logs for the MediaSense Search and Play API Application ? These are not the Audit Logs of the MediaSense application or the OS, but the ones ...

Hi All I had an issue today where all the agents in my environment got unregistered and after some R&D, I came to know that CTI service and RmCm services were deactivated automatically...... Earlier I thought it was a bug and I restarted the service...

Greetings, I am planning to purchase a C200 M2 server for use in a virtual UC collaboration home lab. I'm trying to determine the capabilities of the device which has the following specs: Motherboard: Cisco UCS C200 M2 CPU Processor: 2x Intel Xeon L5...

We are upgrading from 8.6 to 10.5.  Ldap synchronization and authentication are enabled.  LDAP Syncronization works just ine.  LDAP Authentication works fine on 8.6 Call Manager, but fails on 10.5.  The configuration in 10.5 mirrors the configuration...

Hi. I need help with configuration   Call for number 444-444 comes to CUCM1. It is translated into 555-111 and send to CUBE1. CUBE1 and CUCM1 use MGCP. CUCM1 uses CUBE1 as MTP and signals CUCM2 that a call is coming. Call signaling is done via CUBE1 ...

Greetings, I am planning to purchase a C200 M2 server for use in a virtual UC collaboration home lab. I'm trying to determine the capabilities of the device which has the following specs: Motherboard: Cisco UCS C200 M2 CPU Processor: 2x Intel Xeon L5...

at the url:http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_9.0(2)_SU2I need the software :ciscouccx.902SUx.cucm10-compatible.cop.sgnbut I can't find the software where can download.is there anyone know ? ths! 

Hi guys, I was wondering if I can get some info regarding what the differences are between the Cisco Unified Communication Manager and the Unified Communication Manager Express. In interested in the functionality details.

Hello, our users are unable to login to the self-portal in CUCM 8.5 using different browsers (Firefox, IE, Chrome, etc). For Firefox there is a workaround to modify the config using "about:config" and change following values to false: security.ssl3....