Unified Communications Infrastructure

Hi Guys, My Customer would like to use the personal address book. In the first time I am trying apply the tool IP Phone address book synchronization in my laboraty then apply the environment Customer. I start the tool and appear the error message: "...

Hi can someone point me in the right direction with the following issue: We are running cisco unified attendant console ver. 8.6.2.11. calls comes into unity and is fowarded to the attendant console for the receptionist to answer. it has been working...

Hello,  I have the following situation: Customer purchased the following elements: - Cisco CUCM 10.5 -  Cisco Support Contract, covering Upgrade for Cisco CUCM and I have installed:  - 1 CUCM Publisher, 10.5(x) - 1 CUCM Subscriber, 10,5(x) Step 1 ...

In our network our 3rd party handsets register with our Call Manager after connecting to our network via VPN.   Our network does a good job of only allowing specific IP addresses in our network.  However, our handset has two applications that allow i...

Hi,We are running 2 x CUCM appliances at 2 seperate sites with a provider/subscriber setup and having some issues with backing up via SFTP backing up to a windows server.We have a scheduled backup running on each of the devices, backing up to a local...

What is the meaning of OutsideDialTone =[1] in CUCM call trace?

Hello, I am in the process of migrating users to a new OU structure in our Active Directory. Initial testing has caused Jabber clients to no longer login when a user is moved to the new OU, giving "Your username or password is not correct" message in...

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCsb59301/?reffering_site=dumpcr Is there still no intention of fixing this bug?  This makes the self care portal useless for our organization and, unfortunately, we had to find this out the hard way af...

Hello, My name is Jerry Harris and my question is can I block unwanted IP Addresses from coming into Call Manager. We have an Admin Server which pushes the information to our Call Manager. A device is on boarded into our Admin Server and that informa...

HI All, I am having issue with CUC caller ID. Scenario is like user "A" call to user "B"  and User B having call forwarded all setting for Voice mail. Once the call reached to voice mail we have option for caller Input if user press 1 unity will forw...

Hello, Is there a CCM User page for CCME? If so, is there a special configuration on the CCME? Thanks in Advance, micparke