Unified Communications Infrastructure

Dear Support Community Members, I hope you all having great time and day. As I suddenly found my self in urgent upgrade process, kindly request your help and feedbacks.So I have tp upgrade UCCX from 8.0.2.11005-20 --- 8.0(2)_SU4 to 10.0.1.11001-37 -...

Hi I wanted to know can someone point me in the direction of some type of documentation  that walk me through erasing data off of a UCS server. I have someone who purchased a C22 M3BE server and I need to wipe off BE and install full CUCM. Thanks in ...

Hello all - can anyone shed some light of where in CUCM i can upload WAV file for our phone system - we are making some change to call flow and i have the recorded options ready but (from a lack of hands on knowldge) i can seem to locate where i do ...

experts, We have error on Cisco PLM, saying " Insufficient Licenses"   We suspect some users associated to more than one devices. how to check in UCM if we have user that associated to more than one device ? Any tool ? tks, K

Hi, I am new to Cisco CUCM server, I am facing an issue and the issue is Huntpilot number is XXXX and directory number is YYYY. when calling on XXXX call is getting failed where as if we call in YYYY call is getting connected and working fine. Please...

Hello, I made working configuration on my home "test-bench" CME for SIP-phones. All is working well. I configured well-styled dial-peers like these: dial-peer voice 1001 voip description Outgoing Emergency (01/02/03/04) translation-profile outgoing ...

Can we extention the dialing time on a single phone. Example, dial 8, to activiate outside line, then dial the area code, then look away to find the rest of the number, by the time you find the rest of the number, the display has cleared, if you do n...

Hi I have a friend who is running full CUCM 10.5.1 and he purchased a UCS C22 M3BE server running 11.0 BE. He is under the impression that these 2 boxes can connect and he can make the UCS C22 the subscriber to the publisher running CUCM. I told him ...

Hello All,     I have been working on a UC520 issue.  CUE is currently not working.  When I reset the CUE module it never gets to the point where it loads the OS,  so it seems it could be the Flash Card.  What is the default flash size the UC520 come...

Greetings! Does anyone know how to rest the password for a Group voice mail box on Cisco Unity Express (not a user voice mail box, but a group mail box. I see all kinds of references to resetting the user's password and have done it many times, but...