Unified Communications Infrastructure

Generally there CUCM v 11 (21900-11 Unrestricted), have a pickup group has 2 numbers belong to this group.There is an option in the pickup group Call Pickup Group Notification Settings - audible and visual alert.Everything works, the call is intercep...

Hello, I am installing a new standalone PLM as part of a multiple CUCM clusters upgrade from 8.6. The standalone PLM installation iso provide via PUT is version 10.5.2.10000-6. Il have looked on the download section of CCO for PLM upgrade package but...

Hello, I've problem with registering IP Phone 9951 with CUCME on ISR 2901. IP Phone -> ROUTER -> CUCME IP Phone 9951 (sip9951.9-4-2SR2-2)CUCME (CISCO 2901) Version 15.4(3)M5 I need your experiences. Can anyone help me to solve it?Thanks in Advance. R...

How to determine what/which causes the insufficient license in cucm license usage? Is it in the PLM under license usage? Or in the cucm under system>licensing>license usage report? And is there also a way to know what is the cause of that license typ...

Hi Team, Can some one share with me a doc which can give me more Information on an Upgrade from UCM 7.1 on MCS to UCM 11.x on BE6000

For Expressway E is it possible to use an existing GoDaddy SAN certificate that I have by just adding my expressway domain as a Subject Alternate Name and not have to purchase additional certificate?

Hello Team, We are in the process of implementing Cisco Instant Connect (aka IPICS) and CUCM 11.0.1 and we noticed in the IPICS compatibility matrix document that IPICS 4.9.2 is supported up to CUCM 10.5.1. Does that mean it is not compatible with C...

Hi I am trying to acces Cisco Prime License Manager gui but iam stuck on the log in page, it never ends loading. What could be the problem? Thanks

Hi, i have a setup with cisco CME, on the CME i have 32 SIP phones, and 8 conference bridges configured. The CME have a SIP trunk to a external PBX. The external PBX have a phone that should have privileges to force disconnect of single SIP phones in...

I'm trying to find what is transforming the following called number 702227XXXX to only route the last 4 numbers. CUCM ver.9.1.2. I used dial analyzer it doesn't tell me where the transformation takes place it just reports that the call is being route...

Hi, We have created a setup for treating callers with IVR and choosing the options and based on the caller input, the call will be sent to Hunt pilots configured in CUCM using the CUCM native call queuing. And if no agents are logged in, we want the ...

Hello, I am trying out to figure out an issue with the monitoring function in Cisco Quality Management: 10.5.1.3000. I did not set this system up and am taking over administrative duties. The issue is in the recordings tab. There are supervisors th...

Hi, We had loaded BE6M-M4-K9= SKU which needs to be configured in HA. Now got a response from TAC that  Only one BE6K starter pack can be installed on the PLM server and if you will have to add licenses, you will need to purchase add-on licenses Kind...