Unified Communications Infrastructure

We are trying to streamline our new user provisioning process. Is it possible to automatically add new synchronized LDAP users to specfiic user groups/roles in CUCM.  For instance, all our users are "Standard CCM End Users" and "Standard CTI E...

Looks like this horse has been around a few times now.  I got a CUCM on System version: 10.5.1.10000-7  with Jabber 10.5.2 and everyone has no current issues except one new user.  This user cannot log into Jabber despite having the correct credential...

Customer wants to get the outlook plugin for the latest version of Meetingplace prior to an upgrade so they can push it via automated distro during the same window as the upgrade to the latest 8.6 release.   Normally the plug in is downloaded from t...

Hi experts, I have a proplem about configuration a Virtual telepresence  Server redundancy for a diffrient Virtual telepresence  Server. how do i do? My system Include: CUCM, IMP, Conductor, 02 Virtual telepresence server deploy redundancy. Many than...

Hi All, Was wanting to know if anyone has a federation with google up and running on version 10.x?    If so, can you point me in the direction of your docs?  Also, can we leverage expressway verse exposing CUPS directly to the internet? Thanks!

Hi All, I was wondering if some one can please assist me on the issue I am having with CUC10.5. So basically my customer is starting a new team. The manager wants to leave a message to the VM box at night and in the morning he is expecting all his ...

Hi I'd like to record conversations/conference calls on UCCX (built in bridge functionality).  This will be an on-demand functionality for outbound and inbound calls, around 30-40 calls per month (each call would last for about an hour).   What would...

Is there a way to copy the existing Device Profile with its DnD ls and BLF settings? If I copy a existing Device Profile to create a new one it does not copy the BLF configured on it. Is this possible. CUCM 8.6.2

Hi all I am trying to install a subscriber to my existing publisher. But im getting configuration validation failed with the publisher. I have on the publisher configured the intended subscriber IP address My publisher is not configured with any dns ...

I have a cluster of CUCs of which i can no longer access the CUC sub admin page. The OS admin credentials works still but when I tried to access it via ssh as soon as I enter the password the putty window disappeared. Anyone saw this before?

Saw a few posts and documents relating to this issue but they don't match up perfectly with my particular scenario.  Basically, the customer could no longer log into the Unity Pub so we had to do a rebuild as nothing was working.  The sub took over a...

We need to integrate Unity Connection 10.5 with Exchange 2013 CU7. Please let us know the steps we need to configure in the Exchange 2013 with screen shot.

Hi How can I record conversations/conference calls? This has to be an on-demand functionality for outbound and inbound calls, around 30-40 calls per month (each call would last for about an hour).  I have CUCM and UCCX