Hi all, do you have any presentation or document to show what looks like new in CHR and crystal report in UCCX10.5 comparing to UCCX8.x? I didn't find it. Thanks,
I have a CUCM 10 server and have registered a couple SX10's and SX80's to it. I can't get the phonebooks to show up on the SX's? On the endpoint under Configuration --> Phonebook Server, it is set to a type of CUCM and the url is https://<servername>...
We are attempting to install CUCM IM and Presence server into our CUCM 10.5 cluster. We've added the CUCM IM server under System->Servers using the IP address we have assigned to it. We also have the hostname of our CUCM server set as the IP addres...
We are utilizing Connection to record users name before being transferred into the meetme. This seems to function fine if the users dial in one at a time. If we have several users trying to join the meeting @ the same time, the user that dials in l...
Hi I am trying to install a device pack on the CUCM Publisher but when I choose 'Software Upgrades', 'Install/Upgrade', it gets stuck on "Loading, Please Wait'. I've come away and gone back 12 hours later and it's the same! As such I am unable to i...
Hello,We have a client who uses a third party app for 911 call accounting/tracking purposes. This app pulls data from the description field so they want to lock the Self Care portal down so that the end users cannot change Phone descriptions. Checkin...
Good afternoon all,I hope this is in the right spot....We recently replaced one of our CUEAC operators PC's with a 32 bit Windows 7 PC (the same make model they had before the only reason it was replaced was their scanner would not work, we swapped P...
We are utilizing the new CUACA 10.5 (WAY different that the old Attnd Console on earlier versions)We only have 4 Users at this time and just one of them is unable to perform a Consult transfer. No detailed errors, the call stays in progress and the ...
Hi All, I need help in configuring basic auto attendant on my CME 10 using CUE 8.6.6.On older versions i just need to configure a dial-peer voice directing to my CME same as my voicemail config, but now it seems that it is not working. I have enabled...
Hello Guys! I was wondering if any of you guys could point me in the right direction or at least provide me with a little advice before I begin my journey. I would like to start out by saying I am new to the Voice side of Cisco so please be patient....
Hi All, I would like to configure an engaged IVR on general line number 9000 in CUCM, whenever people making calls to this number, if the receptionist is busy or on the other line, the caller will get the engaged IVR and the call will hang up.The cur...
HiA cisco rep said the IM and P server is now free or has been free for a while. how does one get hold of the IM and P bootable iso or ovas.. Thanks,Val
Hi We are looking to deploy and IM and Presence server. The plan is to have 2x video endpoints register to CUCM and integrate Jabber with IM and Presence for chat.I have access to Cisco download but can only find the OVA for IM and Presence. Is there...
