Unified Communications Infrastructure

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With 2,000 lawyers in 47 offices around the world, communication and collaboration is top priority for K&L Gates (Americas). To ensure reliable performance and secure communications with flexibility to adapt quickly to changing needs, the team built ...

hcaldwel by Cisco Employee
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A "helpful" contrator built the CUCM environment.  When they were done they went in and enabled password complexity and expired the service account password.  I know I can use the set password admin to change the os admin password, but I am not sure ...

Ahochau by Level 1
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What I'm doing now is trying to edit our UCCX script so that when clients call in, the phones will ring to one group of people for 3 rings, then to another group. If THAT group doesn't answer, the call would THEN ring over to our tech support group. ...

HiI have a  white coloured  9951 phone set with expansion module  And we have lots of button configurations on the device. But now we should change the  device because of the color. I mean we will use another 9951 device.Is there an easy way to  copy...

Hello all, I am requiring an Upgrade from the following versions on MCS to UCS platforms for EMEA Region:- CUCM Version (7.1.5) MCSCUC Version (7.1.5) MCSUCCX Version (8.0.2) MCS These will all go onto UCS and Version 10.x as below:- CUCM Version (10...