Unified Communications Infrastructure

I have deployed Jabber 10.5 on our devices (PC, IPhone, IPAD, Android) They all work inside the office and I have them working outside the office with our express core and edge. The jabber client keeps coming up and asking to confirm certificates.  I...

CUEAC unable to transfer call.  The following error was returned: no more Service queue devices available

Hello All,    Has anyone experienced issue with 7905G and 7912G phones on CUCM 10.5x.  It seems that when the system goes down and comes back up, the 7905G's and 7912G's stay stuck at "Configuring CM List".  There was an issue with the network where ...

Hi I am trying to create a FTP backup with Cisco Prime Collaboration Version 9.5.34267I set a backup job in the GUI. I attached the config via screenshot. The Prime contacts the ftp server (test in backup job was fine) and after loggin in it quits......

Greetings,Is an Ethernet handoff required for site to site connectivity between BE6K and a voice gateway 2901. My vendor is suggesting that it's required in order for both sites to see the BE6K as one phone system. However, here in lies the problem. ...

Hello Experts, I am in need of your guidance. I need to migrate 3 UC applications from MCS servers to BE6K:CUCM 8.0.3 to CUCM 10.0.Unity 8.0.(3.1) to Unity Connection 10.0UCCX 7.0.2 to UCCX 10.0In what order should I migrate/upgrade the applications ...

Hello After upgradation of UCCX from 8.0.2 to 8.5 SU2 we are receiving below RTMT error which says critical. Any ideas ? At XXX 02 08:37:27 EDT 2012 on node XXX-IPCC01, the following SyslogSeverityMatchFound events generated:  SeverityMatch : Critica...

Hi, We are planning to CUCM 8.6 Unrestricted move to CUCM 8.6 Restricted to CUCM 10.5 restricted.Question is can I use the PCD tool only to export the configuration of CUCM 8.6 Unres so that I can import configuration to CUCM 8.6 Restricted.Then upgr...

I'm moving from Unity 7 to Unity Connection 9.1In unity we used the T.37 inbound fax / unity fax (ie Fax is sent from router running .tcl scripts as e-mail + tiff into central mailbox. Unity moved fax into specific mailbox based on DNIS matching "fax...

Hi,We have one cluster of Pub + Sub with CUCM v 7.1.5-31900-3. whenever there is any maintenance or Un-interrupted Power shutdown in the location the CUCM servers are not getting auto boot up after the shutdown. All other servers, Switches, Routers a...

Hi,I've a customer running following software versions:CUBAC 3.1.8CUCM 7.XRequirement is to forward all the calls which aren't answered by the operator to a voicemail box after ringing 15 seconds. Configuring the Call Forward No Answer to Voicemail o...