Unified Communications Infrastructure

I have a direct sip trunk setup, and internal 4 digit dialing between the  systems works great.. Also PSTN dialing for all local numbers work fine.However when I try and call a number in a different area code I hear a busy signal and on the cisco gat...

Hello guys,I have a user that is having trouble with his voicemail notifications on Outlook 2010. They come from:  unityconnection@intuslywa1vm01He gets an error message when trying to retrieve these messages stating that this is not a valid e-mail a...

Greetings, I'm having difficulty finding the answer to this on the cisco website.  I am planning to upgrade my unity connection cluster from v 7.1.3 to 7.1(5b).  My hardware is mcs-7845h2-k9-uca1.  Is this ok to go to 7.1(5b)?Thanks,Beth

CUCM – 9.1(2) su1IM&P – 9.1.1 su2I am looking for some guidance on implementing MRA/Expressway in our environment.  We currently have Jabber deployed to only 12 users in our IT department.  Once we get MRA implemented and tested we plan to roll out t...

Hi I am trying to allow users do dial fan extension from the opening greeting with unity connection 7 It works for some extension numbers but for others the call is routed straight to the Voice mail of the number that was dialled Any thoughts Thanks

Hi Does someone knows if co-resident ELM also requires and static MAC address on the CUCM? ThanksAlex

Hi,We are currently running the following UC applications on physical MCS hardware:CUCM: 8.6.2.25900-8UCCX: 8.5.1.11003-32CUC: 8.0.3.20000-18WFO/AQM: 8.5.2.100Our current plan is to upgrade all of the above to the latest 9.x versions and go virtual a...

Hello Everyone,I am testing SRST and have few phones which fallback to SRST and register with no issue. I can go offhook and hear the dialtone. As soon as I try the first digit to dial the phone hangs up. This happens no matter which button on the ke...

I have a customer whose experiencing a problem with calls being dropped after an extended hold time. Customer will place calls and be put on hold, for 30min-1hr at times, then once the call is answered on the far end, the call will drop on my custome...

Customer has a Unity Connection 2.1 system connected via 3 PIMG units to a HICOM 300. The customer's auto attendant allows people to call in and if they know the party's extension, they can dial it directly. This transfers them over as desired.Cust...

Unity connectionTransfer

Looks like informacast is vulnerable:admin@singlewire:~$ uname  -aLinux singlewire 2.6.32-5-686 #1 SMP Sun Sep 23 09:49:36 UTC 2012 i686 GNU/Linuxadmin@singlewire:/$ bash --versionGNU bash, version 3.2.39(1)-release (i486-pc-linux-gnu)admin@singlewir...

Hi All,We have been testing the ViewMail 8.5.4.102 client with one of our users on a Windows 7 32bit with Office 2010 install. Every so often he will get a crash with the following debug information:---(Inner Exception)Date and Time:         8/22/201...