Unified Communications Infrastructure

                   hi we have ccm 7, with cup 7 installed. CUP is deployed with MSLync for remote call control .We have to migrate ccm and cup users to new version 8.6 ccm and cup 8.6 ? Anyone have experience of this and could provide best practice f...

Hi Everybody, how are you?I have a problem with call forwarding. Everything was fine but now is not working. In the reception of an office, the receptionist activate the call forward option to an internal extension. If somebody, internal in the offic...

I'm attempting to run a report from the CDR > Search > By Gateway section in CUCM 7.1.5, however when I run it, I get "Error 10021 - There are no matching records". The problem only happens with one gateway, I'm able to run the report correctly for o...

Currently I have a customer using CUPC 8.0 client latest release (8.0.171.15962) experiencing high memory utilization.  I have seen this now at 2 different clients so my understanding is that this is fairly common.  TAC’s standpoint is the high memor...

This setup will be on cluster - Publisher and Subscriber.Subscriber will be at DR site across WAN and act Passive-Standby only.My high level plans are like this- Setup new unity connection with different ip- Export database from Unity using COBRAS ex...

Hi all,I have been given 2 ucs c220 use for cucm clustering on vmware esxi.I have installed vmware esxi along with the cucm on the first server (publisher).Do I need to install another cucm in the same server or in the second server for subscriber?pl...

Hi - is anyone using CoreFTP as an SFTP for DRS? I see FreeFTPD isn't supported anymore by Cisco so was trying out a few different programs. TitanFTP is pretty good and works okay, but when using CoreFTP, it seems like everything is set up okay, but ...

Hi AllThis may be a long shot but does anybody know if it is possible to recieve an email in outlook then setup an outlook rule to automatically create a new voice message via viewmail.The scenario is this, and if i am looking at completley the wrong...

Hi,I just downloaded the new client for iPhone. I've read it supposed to work without CUMA However, I didn't succeed to register the device on my CCM (7.1(3)).I created a Basic Sip device with digest auth. and associated with the username.Unfortunate...

More a curiosity thing than anything else. We're starting to plan handset upgrades to get rid of EOL 7941/61s out in the field ~2,000. The question is the 7942 / 7962 has been out quite a while, is it destine for EOS any time soon? If so is the 8941/...