Unified Communications Infrastructure

Hi,I'm working with CUCM 7.1and CUPS 8.5.4. When I tried to login CUPC 8.5.1 a error message Login Failed is received  (Error= Error de inicio de sesión. Intente de nuevo mas tarde). I can login using CUPC 7.51 and Web User but unable using CUPC 8.5....

Hi There,Please assist. I have the setup below and all inbound calls fail:CUCM -->(h323) Gateway --> (H323-to-SIP) SBC --> Softswitch The SBC sends an Invite and PRACK towards the Gateway; the gateway responds with a Ringing and OK (to the PRACK) but...

Hi, My CUCCX CTI route point/ports cannot register with the CUCM server. I am getting the following error (CTI manager): Device Open failed CTI Connection Id:5 Device Name:Trigger_HelpUK UNKNOWN_PARAMTYPE:ReasonCode:-1932787502 App ID:Cisco CTIManage...

I wonder if somebody could solve this mystery for me. I am attempting to set up a Voice Home lab,but have run into an issue at the first hurdlei have a 2950 12 port switch, that i have set up voice and data vlans on ( see config below) with int fa0/9...

Hi everyone,I'm implementing CUC9.1 for PoC at customer site and face the problem about services.The connection serviceability service is always stopped and I can't start it.I tried to start using command "utils service start Connection Serviceabilit...

Hi All,I've setup a new UConn8.6 in my customer place. Previously they're using version1.1. So, i tried mirroring whatever they had in previous setup into this new setup. However, my call handler did not function as it should. Everytime i call this p...

HiI wondered if anyone can help. I am having an issue with CUP 8.6.4 where my users cannot add contacts outside of organisation who run XMPP based presence systems.Here is what we have.1. Public DNS Entry for our CUP server2. Public SRV entry for our...

hello,i need a path to convert our ip phone from english to french.we use a virtual call manager 8.6

Hello Cisco,The Cisco SCC Tool provides info if a certain Device has a Service Contract.Is there a Cisco Tool to know if a certain customer has ESW or UCSS for their UC Applications?Thanks,Marvin GardiolaPresale and Smartnet CoordinatorComscentre Pty...

Hello EveryBody,I have 9*9971 with 1 KEM for each phone with external Power CUBE 4. Two from them behaves differently than others.From time to time, those two phones reboots suddenely and reboots also when I unpluggs the Power CUBE-4. My question is ...