Unified Communications Infrastructure

Hello,I've got a problem with the cupc 8.X. When I'm in the deskphone mode (with a 69XX) i'm not not able to play a message in the voicemail with the cupc (there's an error on the pc). However in the softphone mode it works fine. For information I us...

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Hi all. In cucm 8/8.5 is it possible to have both EM and SNR(Mobile connect) on the same phone. I know in cucm 7 its not possible, but what about v8 and 8.5 ?

Hi,One of our employees are getting tons of phone calls from her Ex-BF, so I am asked to block his phone number. Our Cisco Vendor is no longer available, so I think I can get some help here.I am new to Cisco commands. I searched online, and i think t...

Hi,The customer ordered AIM2-CUE to replace current NM-CUE module to support CUE v7.1 or later. I just wondering if it is possible to use NM-CUE data backup to be restored to AIM2-CUE module?NM-CUE has 8 voice mail ports; while the AIM2-CUE has only ...

Hi, I am trying to install Cisco ACD Supervisor Desktop on my Citrix server and unable to locate the install file.  Is there a Cisco ACD Supervisor Desktop for Citrix?Thanks.

Is call preservation possible with gatekeeper contolled ICT on CM 8.5 when a subscriber goes down? My testing shows the call drops. Can this be corrected?

As this router is an ISR will call manager express work on it ok?Thanks

Does anyone have a copy of Gartner's most recent Magic Quadrant for “Unified Communications as a Service, North America”, or something similar that you would be willing to share with me (assuming that's allowed-not sure if it is)?Please advise.Thanks...

Hello All,I've been trying to setup a Cisco Unified Enterprise Attendant Console Server but to no avail. The installation was successful but my the integration with CUCM wasn't successful. Can anyone please assist with a Step-by-Step Guide to Configu...

how to implement srst function on 2811 router

Hi ,Can anyone please share all the util commands .ThanksAbhishek