Unified Communications Infrastructure

Hello, We have our automated menu wording/scripts recorded and placed in the system. Our consultant seems to be unsure how to set up the recordings for messages that play while a caller is on hold. I would expect this feature is a simple setup. Messa...

Hi Guys, Can we install IM&P 10.5 as a separate cluster instead of same node of CUCM and integrate it with CUCM via SIP trunk? Regards, Gowrishankar.

Greetings, I apologize in advance, I'm quite new to using the CUCM, and thus far my duties involve only managing phones and extension mobility.  I'm only aware of my access to the CUCM Administration GUI (version 9.1.1).  Sadly I haven't found what ...

Hello guys, I have a serious problem, I made a CUCM installation, and UNITY CUP. The jabber windows to show all contacts with name, but on mobile, iphone or android it does not search anything and all contacts that I add the windows jabber app...

Hi guys, I have a customer who would like to find out which User Device Profiles are not being used.  I think the following methods would work but I have no idea how to do these in bulk: 1: Figure out if the User Device Profile is associated with a u...

We are using a number *5300 in one of location where user dials *5300 & call goes to the Voice mail... We are unknow about the this set up ....& we need to find the details for Voice mail number where call hit after dialing *5300 How can we do thi...

Unity Connection 10.5.2, when enabling the alternate greeting and setting an endate, all months until March 2016 are announced with 1 day less than should be available. For example - the month of November only goes to the 29th yet there are 30 days. ...

Hi Guys, I'd like to share with you the following 'weird' behaviour which our customer is experiencing since quite few months: - from time to time (issue is not reproducible) some calls being forwarded land on wrong extensions. We thought immeditely...

THIS LICENCE SW-CCME-UL-ENH FOR WHICH CALL MANGER ?

Hi All, I am having difficulty to change the SQL sa Password on my Att console enterprise edition. When I am running SqlCfgChange.bat it gives me an error : <?xml version="1.0" encoding="utf-8"?><configuration>    <appSettings>        <add key="Sho...