I have just recently start using the cucm in my office.I noticed that some of the name in the corporate directory is displaying name incorrectly.eg. helen angle (first name, last name) is showing last name first name.how do I change back to helen ang...
Hi Team,We have got Cisco Prime Assurance 9.0 and need to have automatic printing of reports which have been scheduled.Is it possible through this ?regds,aman
On Cisco Unity Connection version 7.0.2.10000-38 an administrator has accidently removed privileges from there selves; this has resulted in loss of access to administer the system. When logging in the message “Not Authorized” is displayed and we don’...
Permission were changed in the web ui for the administrator account and now the admin account cannot make role changes. I do have access the cli but could find a way to create a new admin account. How is it possible to change the current admin acco...
We currently utilize Cisco Unity single inbox with Exchange 2007 and will be migrating to Exchange 2013 soon. I'm having a hard time finding a migration guide that lays out steps for migrating mailboxes once you are in coexistance stage with both en...
CUCM stop to send CDR to the Billing server which I Solved by restarting the CDR Related services on all server Now I want to retrieve the Files I miss during this down time (which was 6 days data) so I send it to the billing server.what are the step...
Recently our client has reported whenever a unity connection Version 8.6.2ES25.21900-25 user leaved a message with another internal user they receive a voice mail error code #402. The voice mail does go through and is received by the other user. Howe...
I have an application where I need to control a large, AS5850 gateway using MGCP. CUCM version is 9.1, soon to be 10.0. The gateway is populated with CT3 cards.We have confirmed that the AS5850 does in fact support MGCP, however it is not listed as...
Keep getting this error while trying installing CUAC-SQL and Attendant console are on the same box-TCP/IP and Named Pipes are enabled, SQL server browser running. Even went through the whole SQL Server 2008 installation with the generic user name and...
How can I get a report that would indicate which phones have a registration status of "unknown". RTMT shows only registered, rejected and unregistered phones, the All Phone Detail Report under Bulk Administration Tools does not show phone registrati...
Looking into leveraging call queuing for use with our Help Desk. Our Help Desk is handled by a single person / phone at a given time. Here is our existing setup:User calls Help Desk number.Help Desk phone rings / goes to voicemail. Would like to have...
I have successfully (after 3 days!!!) managed to register a Nortell 1120e with my CUCM (Version 8.0.3.20000-2).I am able to make calls and use the standard soft keys associated with the Standard sip profile.The phone itself was set up as a 'Third Par...
Hello, I have Cisco Unity Express 8.6 with autotattendant with the default call flow, for example:1) welcome to the company, if you know the extension number pls dial it, if not wait for assistance.The issue is when the customer dont press any option...
