I'm using UCCX v.5 and CM v.5. My question is : Is it possible to change the hostname/computer name of UCCX server ?If yes, could someone please tell me what the steps are ? Thanks in advance.
I am having problem in CVP whenver users try to reach the agent by dialing 33333).Call drops after playing error message.I dont have any gateway, This is my lab setup, I am using CVP as voice gateway in callmanger.Please see the attachement for log
i would like to know if there is a a specific 2003 image needed for ipccx 5.0. I was told by tac that a cisco 2003 build was needed or the server balks a install, I have build 4.0.5 and never needed any special cisco 2003 build.also have crs matrix c...
I am not able to uninstall the Jaguar watchDog. I am not even able to start the service via windows or ICM Service Control.Bcz of this I am not able to access the URLhttps://x.x.x.x/instancenamePlease tell me how to fix that problem.
Hello everyone.I have the following problem:I have a CCM 4.1(3)sr7 and IPCC 3.5(2).The calls are recorded using a workflow and everything was working fine.Some day ago the voice quality is very poor and robotic.Can anyone help?Thank youGleidson CCVPN...
Hi, If Logger B down for 1 hour,once the loggerB is came online that time the historical data will be replecated from logger A to Logger B ?Thanks,Gnanesh.
I am currently running CUCM 5, but under enterprise settings the URL for services was custom (left from previous upgrade), could someone post the URL for the Services for CUCM5?
We have downloaded the two .iso files and merged them into one DVD compilation. Anyone that can easily describe how we should perform the upgrade in the easiest way?
We recently upgraded from 4.6.2 to 6.0.0. I can't find the "Cisco ICM Software Release 6.0.0 Script Editor Guide". I've used the 4.6.2 as a referance for years. Anybody have a link?
Hi all,My : -)Cisco Desktop LDAP monitor service and -)Cisco Desktop Sync Service are CRASHED.This happened after I change the IP address of my server. I also tried to restarted them from "Services" but it don't let me do it.If anyone can hel...
Hello All,I am installing CCX 5.0(2) and I'm new to this version. I have create, in CCM, a user for AXL access with the same permissions that CCMAdministrator and works, but in the next step (document crs502ig.pdf, page 7-18, step 7) I have to enter ...
I am working on a new UCCE Installation version 7.2.4. I have been messing around with the ICMDBA Estimate tool and have a question.The ICM Administration Guide for ICM has a screen shot of the tool that includes fields for Calls Routed and Call Term...
I am building a new UCCE environment from the ground up including:2 Roggers2 Distributor AW's4 Call Manager PGsThere are a couple extra parts to the environment including CVP, however I was curious if anyone had and would like to share a test plan th...
Hi,Is there a way in IPCC express 5.0 to configure an alternate greeting check / emergency closing check.I have configured a holiday check but that only works based on date, not on time and the client needs to be able to set an alternate greeting flo...
