I'm having intermittent issues with my 8811 hookswitch and they are driving me nuts. The phone randomly thinks the handset has gone off (or on) hook, independent of the actual state. This behaviour continues even if I do not touch the phone for 10 mi...
Forum Posts
Hello community,We are trying to use the Problem Report feature on our Cisco 8800 IP phones. In the SEP007686CEFD4E.cnf.xml file, we have set: <problemReportUploadURL>http://192.168.178.31:8083/problem-report</problemReportUploadURL>However, the phon...
Resolved! Cisco 8851 with KEM doesn't come online
Hello,I had a Cisco 8851 with KEM working in a Webex workspace, I deleted the workspace and added the 8851 under a user and now the KEM does not come online. If I go under the phone's "configure layout" settings I see the option to configure the KEM ...
No issue. Just an FYI for all of you.I just setup RTMT v15 and found that there was no installer. Just a program folder called CiscoRTMTPlugin with a run.bat file instead of an executable. I copied the program folder to c:\program files\cisco\ . Then...
Hello Experts,We have 5 digits internal calls from site A to siteB . Site A hears site B but not in the revers direction. Attached is the WireShark capture.Many thanks, MK
if I have HQ and 12 Branches and need to order new IP telephony from Cisco with Voice gateway and enable SRST, how order it and how order A-Flex lice and SRST?
Resolved! CUCM insufficient number of licenses
Hello, we are added one phone to the CUCM , after that we get message - Smart Software Licensing: The system is operating with an insufficient number of licenses Configure additional licenses in Smart Software Manager within 83 days to avoid losing t...
Hi, all What is the option in the cnf.xml file, that disables sdp-anat for CP-9971. Our case is calls between Asterisk and CP-9971. That calls from 9971 to Asterisk ends with SIP 420 'unsupported required extension: required: unsupported:sdp-anat'. A...
Hello everyone,I'm currently digging some SIP messages in my lab. I have some questions I need assistance for. I can see in my traces that after downloading the ITL and configuration file, the phone always send two (02) REFER request to the CUCM befo...
Resolved! Fast busy on outbound calls
Hello Everyone,Today I am going through an issue, I have never experienced.We have a CUCM and a 3rd party PBX, we have connected both the PBXs over a SIP trunk.I have created an Extension 2045 in the 3rd Party PBX and created a route pattern with th...
I'm an not a network guy, understand some but the advanced stuff is above me and I know that. So I ask questions to help my understanding.We would like to block east-west traffic, and I believe that port isolation, private vlans would help with that....
Resolved! No outbound calls possible
I'm having a weird issue on our Cube. I have an incoming dial peer that should match outgoing calls to any number with 000 dial-peer voice 1120 voiptranslation-profile incoming add_plussession protocol sipv2session transport udpdestination dpg 999inc...
Hi Team, Please advise on how to upgrade CUCM from version 11.5 (11.5.1.13900-52) to version 15.X. Is there a direct upgrade path available? If not, what are the steps for the upgrade? Thank you.
Hello, I have a user that has executive assistant monitored lines on a Cisco 9871. Is there a way to automatically silence incoming calls from those lines so they don't beep or ring while she is already on another call?
Our CUCM cluster's Cisco CallManager Service is set to False for the Service Parameter Configuration of "Display Original Calling Number on Transfer from Cisco Unity." Our CUC Call Handlers are working as configured. All calls through a Call Handler ...
