IP Telephony and Phones

I'm trying to create a transfer FROM unity connection TO a CTI route point in CUCM.  So the caller hears please press 1 to be transferred to <bob's pizza>.  The caller presses 1, the caller input is configured to transfer to alternate contact number,...

i have cucm 10.5.2 and digital voice gateway H.323 , is there a way to block a specific incoming number from pstn???

Hi Team,   I am introducing myself as Aman Khan (as amanmr786@gmail.com with CISCO certification), willing to download my certificate as an electronic form (that is Pdf form) but at the time of payment using master credit card I am getting below erro...

Hello Experts, Please find the attached, I am trying to enter into SRST mode but unable to!! it's didn't throwing any errors too. I have downgraded the frimware from 155-2 to 154.3

Is it possible using a CSV to use the BAT tool in CUCM 7x to update the voicemail profile for a list of DNs? I can do it via query but that doesn't scale so great for 900+ lines that need to have the voicemail profile changed.Thanks.

Hello Cisco, Our client want to restrict outgoing calls with some pin or password. I suggested FAC (Force Authorization Code) but it won't fit as required because fac are defined on authorization level not to specific user. e.g. if one user know othe...

Is there any way to import Outlook contacts (from Officer 2016 for the Mac) into Jabber for the Mac? Richard

How does the Voice Gateway (ie VG320) register to CUCM using SCCP? We can see TFTP requests being made, but it's not finding anything--File not Found. Is it supposed to be downloading something from the TFTP server? 

Help I can retrieve parked call by pressing the button PickUp and the dn # and i see it inputs *01 but if I would just pick up the phone an do * I would get fast busy right away. So the question is to have it manual pick up do i need to create a dial...

Hi,I have the following setup:CUCM: 7.1.3CIPC: 7.0.5In non secure mode my CICP register fine with CUCM.If I associate a secure profile to these phones I get "Registration Rejected: Security Error".Mind you that I have other models (7945/7965, 7911) a...

I have created a new user called Unity Admin.  I have added the helpdesk role to the user.  When I log in as that user I can still see more than I want the people that will be using that account to see.  When I try to edit the role the options are al...

I was updating a Sub's name in ccmadmin -> System -> Server and mistyped the name. I quickly corrected it, but it was too late :-( Doing a "run sql select * from processnode" on the pub shows the correct value, but the sub is showing the wrong value....

Hi All, Please help me understand and how to read the debug cch323 all and debug voip rtp to troubleshoot one-way audio. Scenario: if someone outside called the main Branch Number, the reception will receive the call and they will transfer it call t...

Hello, I have a Cisco CP-8861 phone ad I am wondering how to auto-provision it.I am using a SIP setup so I must change the firmware to suit.I know it has to be done through TFTP, The web UI is only used to display information as far as i can tell. Is...