Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We have configured the User mail box with Alternate numbers. MWI is working for the hard phone but with jabber it is not showing. Is there any particular configuration for Voice mail with Alternate numbers in case of jabber. CUCM version: 14.0 Jabber...
Hi, I cretaed a new user with extension 6809 in my call manager. I enabled call recording for the user in WFO-QM. And i checked all the settings are ok. But when i make test call and check the recording but its not saved and i found error when i che...
We currently have all of our remote voice gateways setup for the sole purposes of SRST--- in the event of a WAN outage all the phone can make limited calls in/out of the gateway utilizing POTS lines (which are terminated to FXO cards). This setup wo...
Hi There, Looking for some advice/help. Our service are in the process of gradually moving to IP telephony. Some of the sites have the requirement to be able to use there current analogue phones. I am trying to set-up a CIsco ATA 191 but not sure wh...
Whats the best way to set up during business hours a number to go to voicemail if not answered. After business hours it goes to a greeting saying we are closed and then it just hanges up with no ability to leave a VM. We use CUCM 12.5.1.18100-14, an...
I am running CME V12.0 and I have some SIP 7821 phones that obtain an IP and I can access them via the web browser and CDP shows their IP. But when I run voice register pool all brief it shows that they do not have an IP address and the status is unr...
call going straight to voicemail in cisco 6945 ip phone. how to troubleshoot the issue? please help.
Greetings to all, Kindly advise if we can configure a new Voip branch CME router (with 30 ip phones registered using cme license on router as cme for internal calling) for inward & outward DID through another CISCO VOIP GATEWAY at HQ as the end user ...
I added mobile phone number to forward my all calls. But when I am trying from another mobile its not forwarding
My question is similar to https://community.cisco.com/t5/ip-telephony-and-phones/call-forward-to-multiple-external-numbers/td-p/3038017. However, my organization doesn't use SNR. So do you know another option for this that works on internal and exter...
I am new to voip and am struggling.I am trying to downgrade the firmware on my iphone from 12.5 to 11.0 because it is not compatible with my routers. Before I continue keep in mind I will not be connecting to the internet at any point in time during ...
Hi,Is it possible to configure second extension on CIPC that is registerd to another Call manager cluster and that call manager cluster has been linked via intercluster sip trunk ?besides softphone is it possible on hardphone 6941 ? there are 4 lines...
In the Agent Call Summary Historical report - For Agent AIf the ACD transfer out represents - 133 callsAnd Outbound on IPCC represents - 187 callsOutbound on Non-IPCC - 30 calls Is the understanding correct that 133 out of 187 calls were transferred ...
Hi Guys,Previously We had a scenario with IP Deskphones and Jabbers and the service IPMA worked fine. Now In our environment we are removing the Jabber and implementing to Microsoft Teams Telephony. The Assistant not is able to transfer the calls for...
Hi! I wanted use mine Cisco CP-8851 with SIP Provider but problem is it's Enterprise version so I can't. I don't have 3PCC migration license and money for it so I tried install FreePBX with Chan-sccp, not work. So I tried CUCM and only there is probl...
