Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have created a System Call Handler and Forwarded Routing rule where the call comes to rule and from there it moves to call handler and in there I have recorded custom message. After custom message the call is then forwarded to RDP which rings anoth...
hii'm using a cluster cucm with 1 pub and 1 subswhen i try to search on corporate directory i get as results "host not found"when i restarted the cluster the probelm is resolved ater a few days i'm facing the same the problemi'm not using dns and the...
Hi, our service desk is constantly getting calls directly to their extensions from users and their team leader is looking to stop this and only allow users to call the main service desk number. He still wants the ability for them all to transfer call...
Hi, all What is the option in the cnf.xml file, that disables sdp-anat for CP-9971. Our case is calls between Asterisk and CP-9971. That calls from 9971 to Asterisk ends with SIP 420 'unsupported required extension: required: unsupported:sdp-anat'. A...
Hi all, my goal is to configure (add/delete/modify) speed dial numbers on 7961 model phone through CUCM self care portal. However I detected that each phone configured with physical line (hence not in Extension mobility) did not show up in the Self ...
Hello Team, I have one isr 4321 router,cme is loaded,pvdm4-32,and t1/e1 card. Show isdn status and show controller e1 is active I configured the pri connection.But not getting incoming call to pri connection . . Debug isdn q921 is on...But not gettin...
Hi all We updated our CUCM-Clusters last weekend from 11.0.1.21900-14 to 11.0.1.22900-14. After that, we observed that some calls cannot be picked up anymore. If pickup is pressed, the call ends immediately and the caller hears fast busy. We observed...
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Hi - I have a strange problem and I'm looking for ideas. I have a version 9.1.2 CUCM cluster with two nodes. I am setting up two SIP trunks to our CUSP and in CUSP I have configured the CAC to send an Options ping to each CM server. The subscriber...
I have a new SIP trunk between CUCM-Lync, i have configured SNR in the CUCM so that when call comes to any Cisco ext# it rings on the Cisco phone and on the Lync phone as well. The issue is am not getting caller-id for the calls coming from the Lync ...
Hi, We have a scenario where the ITSP only sends RTP after first receiving RTP from the customer gateway. They do this to work around any firewall or NAT issues. This causes a problem on outbound calls when the far end tries to use early media ei...
Hi Everybody, I have a question about the DTMF... Here is the scenario, A SCCP phone calls to PSTN mobile phone.Then, SCCP phone creates Ad-hoc conference and bridge the UCCX IVR port (ivr application) together. When PSTN mobile phone user enter h...
Hi Cisco Support Community, we have a call from a remote destination (mobile phone - ive replaced by 160xxxxxxx as a DN to anonymize) of an internal DN, to an internal DN (ive repolaced by 99xxxx as a Dn to anonymize). The DN 99xxxx is busy and th...
Good day!! One question, I have the next deployment. If routed calls PSTN City B to Ext 4176 CME work Calls between ext 4176 - 3490 work Calls between ext 3490 - 4176 work If routed calls PSTN calls City B to ext 3490 don´t audio from PSTN, but the...
Hi Cisco community We've got the problem, that the cisco 7841 phone shuts down immediately after connecting the jabra headset with the computer over USB.If we do not use the usb-connection between the jabra headset and the computer, the phone and hea...
