Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Experts, We have SIP trunk and E1 in our environment. CSS for SIP and E1 are created seperately. On the SIP trunk we are facing outgoing call failed issue. Route Pattern for the SIP-Local for outgoing call is created to call within the city. Call ...
Hi all guys. I have a CUCME 8.6 and CUCE 8.6. I'm using an Auto Attendant with basic script (Thanks for calling XX, if your know the extensión number please enter it now). I have phones with 3 (1XX) and 4 (7XXX) extensión length. Can I configure the ...
Senarion 1-===========when we call the VG for any branch its transfer to callcenter, on agentphone the calling number appear as 7555 and on CDR NULL 7555 is the IPCC numbre Senario 2=========when call call center directly the calling number is ok on...
How can I change the handset Web Access Enabled to YES with CME7.1 ?
Hi We need to upgrade CUCM 9.x to 10.5 for one of our customer. Is their any standard process available to do so? Pls provide the pre-requisite and procedure to follow. thanks Sid
Hi Everyone, When I want to call a number on the phone, after waiting for a fraction of the number and press all the buttons for 10 seconds until the screen goes dialed numbers, How can extend the value of this parameter to call the manager. Can yo...
Hello All, I am facing strange problem, I have a cluster consists of 4 CUCM nodes and around 600 IP phones. I have around 30 branches and every branch has own voice gateway and hardware resources. Suddenly we noticed that IP phones are not able to m...
Dear Sir, Iam facing a problem with sip phone 7841 with re-registering issue after 5 - 10 minutes connected with Call Manager Express Please try to help me out Thank you in advance Sajid
Dear Gents, I am confused about the above terms and highly appreciate if someone can explain them in plain english.From my side i understand them as below. E1:This is a digital circuit provided by the telco which can be used for voice or data. T1:Sa...
I have a SIP trunk between my CUCM and multiple CUBEs. Every now and then I see "SIP/2.0 489 Bad Event - 'Malformed/Unsupported Event"messages on CUBE. Any idea what these messages are: Apr 20 11:25:11.299 BST: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDispla...
Hello Team , I want to perform an audit for a customer wherin logical partitioning is done to separate their VoIP and PSTN Network Can you guide me what all tests can be done with calling scenerios to test this in their environment? eg. call frwd...
Dear Community members, When i do outbound call (from CUCM) to our customer (Siemens Hi Path), i can't put this call on hold. The scheme is CUCM-(sip)-Acme Packet-(sip)-Siemens Hi Path but in this case i can do it. CUCM-(H.323)-cisco 2901-(sip)-Si...
Hi. I'm trying to capture packets while i am engage to a call using my ip communicator to other site using their ip phones using wireshark. I already tried the capture on lan interface.
Hello, I will upgrade a CUCM 8.5 to 10.5, actually IP Phones has firmware:SCCP42.9-1-1SR1S and CUCM 10.5 has it: SCCP42.9-4-2SR1-1S I know when IP Phones register in new CUCM and how it has newer firmware version IP Phones will download it, but if ...
Dear all, The native video call app on DX80 can be used to make calls to other SIP softphones/devices. We are wondering that it is possible to make the browser like Chrome or an app to make call by invoking DX80 native video call app via some protoc...
