Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all, I´m supporting voice for a customer and I have the following issue. When I try to send a fax or make a call to fax number (RightFax numbers) starting with 303 - 209 - XXXX or 303 - 305 - XXXX, the fax document is not going through and fails....
I have been experiencing static on WebEx Calls intermittently over the last two years or so from my home office (no CVO), just a regular DSL landline/internet. It comes and goes. Sometimes if I hang up and call the meeting myself (vs bridge calling m...
Hello, I have following setup for internal short-dialing in SRST mode: voice translation-rule 11 rule 1 /^11\(..\)#$/ /2222211\1/ voice translation-profile inbound_from_SRST translate called 11 call-manager-fallback translation-profile incoming i...
All, I have setup an ICT between 2 CUCM clusters - Site A + Site B. Site A uses G.711 and Site B uses G.729. If Site A calls Site B, during the SIP or SCCP call setup Im guessing there will be a CODEC mismatch? If Site B add a Transcoder resource via...
We have one user with 9971 Desk IP Phone and Jabber for Android on Shared Lines ( Extension 1001 for both ) associated to single user. 1. How can i configure in such a way that jabber for Android will ring only after 2 rings on Desk Phone (9971) ?...
We are having problems using a postage meter in a new SIP trunk deployment. The ATA 186 has a line that is shared by a fax machine and a Pitney Bowes DM100i postage meter. Faxes are mostly working fine - we turned down the baud rate to 9600 and tur...
I have c3945 voice bundle platform, i'm looking to connect 24 lines on Router. c3945 can support only 3FXO all 12 ports but i need to connect 24 ??If i want to use E1 card like HWIC-1CE1T1-PRI how to connect all those lines on E1, one side is RJ45 o...
Hello,It has been requested by the business unit to address an issue with employees forwarding their office phones outside the business. No phones are to be forwarded to outside lines at any time.In Call Manager it's simple. We select the option to d...
Hello, Does anyone happen to know a query which can be run on CUCM for license count total installed? I was able to dig out one for license count in use btw in case anyone needs it. But need it for monitoring purposes can't use license report via gui...
If I add a switch to an existing 3750X stack and need to configure the ports for VOIP, can I simply add the statements to each port and leave out the "auto qos voip cisco-phone" command. Eaxmple - existing switchport in a stack configured for a Cis...
We are having calls from the US to UK fail but we can call other countries. From working with the carrier, the failing calls are being tagged international and as such we do not need to send 011+the number. When a call is successfull to other count...
We have external callers complaining that they hear music on hold while talking to a representative. We have instances occuring to an agent who is part of the UCCX queue and also to another site during a normal incoming call. Has anyone experience th...
Hey guys having an issue thats driving me up the wall. Its a new build so it never worked. Outside caller dials office -->SIP ITSP -> CUBE-> CMv11 CTI for AA -> Triggers Call Handler in CUCv11-> After extension is entered by outside caller it Trigge...
Hi ,Our customer wants to increase the floor stand version of MX700/800 as the table is 95cm height but MX700/800 only 70cm height. Is there any recommendation on this?
Hello Community, Just a quick question to be sure because Cisco documentations are not really precise on this point. Is line status supported/displayed in Corporate Directory on 78xx IP Phones series ? Like on 88xx or 79xx series where you can see th...
