Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All,Can someone explain me the procedure to upgrade cisco 6921 IP phone firmware through Laptop.Phone has PoE Power and no separate adapter to power it on.Regards,Aniket Raut
Hello! Could you please give a piece of advice on the following issue?The problem is that my CUCM's (v9.1.2.11900-12) backup file is getting larger and larger with every new backup procedure. Now it is about 9 gb in size! The size is increasing even ...
Hi. I have the following issue. At one site we have Cisco and Avaya phones. Corporate directory for cisco phones shows only LDAP entries which have +xy (13 digit number) format. Avaya users don’t have DDI numbers and are shown in LDAP with 4-digit nu...
Hi,we have some 7962G phones and I've created a custom URL directory on them. Unfortunately, this has removed the Missed Call log etc from the normal screen when you press directories on the phone.We have Custom directory, Corporate Directory and Per...
Hello, We are running CUC 9.1.2.11900-12. We have two servers. What is being noticed is, when user attempts to access voicemail through IP phone, it appears as though unity is entering the caller input. Users have reported messages being deleted, ...
Is there a way to recover a deleted voice gateway Cisco Unified Call Manager ver 7.1.5 without having to restore the entire server? This voice gateway was configured on the publisher server.
Hi. I've seen discussions on (via a search) for various ways to find unregistered devices and more importantly, the last date they registered) so you know if a (for example) IP Communicator client has been active and therefore a valid device to lea...
Hi all. I'm running 8.6.2. While looking into an annoying inter-digit timeout issue for people trying to reach our operator by dialing 0, I've stumbled across a very strange issue. I was finding that, even though there were no other patterns in the C...
Greetings from New York.we operate a SIP switch and a remote gateway using dedicated satellite link. the network worked perfectly with crystal clear voice quality.a week ago and without doing any changes, just of a sudden, the user couldn't hear ring...
hi all, I have a GW configured with srst I have to migrate this GW to a different location, but in this new location, the Internet access will not be enabled yet, my question is, when I connect all connected, will this phone go to srst mode? or I hav...
Hi All,I would like to know how can I stop receiving Voice mail into my outlook from my phone extension in CUCM ? I just want Voice Mail into my Phone. Thanks Guys
Hello, my institution has callmanager 8. The problem is main business number is giving a busy signal when dialed. All other extensions are working fine. This started happening after a power outage. I am not very strong on troubleshooting the phone sy...
Hi there,I´ve a CUCM 10.5 and two gateway H323 working for different location. When the call in for GW1 from PSTN and user put caller on hold the music play ok.But when the call in from PSTN GW2 and user put caller on hold, they just listen tone on h...
HI support Unable to reach mpls vg 192.168.20.20 from vg setup is like pstn---------------------vg-----------------------------swith---mpls from switch i am able to reach the mpls side .bit from vg i am not able to reach for your ref attached co...
Hi,we have a shared line which can take 6 calls simultaneously. Let's assume that we have 4 calls going at once on that shared line.A fifth person (who can make a call on that line but is currently idle) wants to barge into one of the existing 4 call...
