Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
hello I installed a CUCM server with presence 10.5, and I applied for licenses CUCM,I unable to apply for licenses presence server.Can you help me,how to activate the license for presence. thank you
Hi,First am sorry if it is not the good discussion community to post, i will move it if you give me one better.A friend bought at a Netherland broker some piece of equipment for the lab. But when the package arrived two equipement wasn't there (but w...
Hi everyone! We have a new sip trunk directly connected from provider into CUCM 10.5. without cube or anything else.Everything is working fine, all numbers go out with E164 numbering. But there is one problem:When we use call forward, the PAI number ...
I am going through CDR Accounting for Cisco IOS Voice Gateways. http://www.cisco.com/c/en/us/td/docs/ios/voice/cdr/developer/guide/cdrdev.html.Can we get vendor specific attributes (VSA) fields in file accounting by default or is it requires any spec...
I'm testing out the dx650. I plugged in the Plantronics savi usb wireless headset I use with my laptop/jabber. DX650 recognizes the headset, goes off hook by itself, then jumps back and forth between headset and speakerphone. I can't hang up, let...
Hi All, When I opened the CDR and Analysis Reporting, there was a warning message popup that said there is a suspected error billing table. Then, When I generate the CDR error, i found this log : 31110: which means that dateTimeConnect in a CDR reco...
Hi,I am in the process of integrating Lync Server 2013 with Cisco Call Manager 10.0. After the integration i can able to call from CUCM Extension to Lync URI. But when i am trying to reach CUCM Extensions from Lync URI the call is dropping and its sh...
I set up a hunt pilot but it is not rolling to Unity when called from the PSTN. It DOES roll when dialed from and inside extension. I have the hunt pilot set to go to the unity pilot for Forward Hunt no answer and busy and this works from inside bu...
I have experienced this situation yesterday. Our company has some new DX phones (80, 650). But when i test calling to PSTN from DX phones, they all fail. I have done some troubleshooting, and figured out that DX phones can only work with gateway usin...
Hi All , Is this possible to do backup CUCM 8.6 with windows FTP server instead of SFTP server ?
Hello, all!We have CUCM 7.1.5.33900-10 installed on two MCS 7825I4 and UCCX 8.0.2.11004-12 installed on two MCS 7825I4. We want to upagrade and migrate to BE6000 version 10x.I’ve read that: “for MCS7800 to BE migrations, the included virtualization...
HiWe have two MCS7825H3-K9-CMB2 (149 GB HDD, 8GB RAM)We have these servers in the lab so we have installed 8.0.3 for testing proposesNow we want to perform a fresh installation to these servers and finally to restore a data from an active cucm cluste...
Good Morning,We are having intermittent issues where some agents are unable to answer a call from a CSQ. This seems to only be happening when the call is transferred from one CSQ to another.ScenarioThe call will come in on CSQ1 and Agent1 answers the...
Hello my name is jerry harris and I have a question on dial-peers busying out.what causes dial-peers to go into busyout state. we have 3 dial-peers and they all will got into busyout state all at the same or one at a time several during the day. we ...
Hello I have issues with cucm version 8.6 ; cucm service manager not running, tried utils service start Service Manager without success
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