IP Telephony and Phones

7940 Firmware Upgrade from Version 5.0(1.1) to 8.1(SR.2)

Hi, We have received few RMA replaced 7940 IP Phones and our CUCM version is 8.6. Am trying to register the phone, but all these phone says File Auth fail.I am not able to do the factory reset, no ITL or CTL file found. Erased network configs, but st...

CUCM, IM&P & DNS

Hello, I have created a cluster of CUCMs and 2 CUCM IM and Presence servers. Everything is based on IP address; I do not have any DNS configuration. But for Jabber and Webex, DNS configuration seems a must. So, I need to add DNS for CUCM and Presence...

Jabber

After swapping out a phone the Jabber client shows two devices. How do we remove the redundant device in Jabber?

Resolved! UCM Informix Query for Device

All, I am trying to align a device, e.g. IP Phone with the UCM Node in which the device registers to. My version of UCM is 9.1.2. I have used the following syntax to obtain various information such as EndUser, Class, Model, etc. which works fine.r...

No Ringback Tone on VoIP Inbound Calls to Cisco CallManager when using TCL script auto attendant

Hi all, I have one Cisco Voice gateway with one E1 connection. I am using a TCL script auto attendant. However, incoming calls don't get any ring back tone util IP Phones answer. Any ideas for me?Thanks,Thuc

Resolved! No ringback tone for some numbers - Telco issue?

Good Day,I am not getting ringback on some numbers but others work. Numbers reside in the same country. Can you tell if this is a Telco issue? Below are the part of the debug isdn / ccapi of working and non-working. I can reach the non-working number...

Unable to give Inline power to more IP Phones/AP's

I am having "WS-C4507R-E" switch with "WS-X45-SUP6-E" sup module. I am using "12.2(54)SG1" IOS image. When I am trying to power my new IP Phone or AP's it don't give power. When I see the inline power details it give me below output.Actual power con...

Transcoders stucks in active mode

Hi I have a problem with my CUBE and its transcoders. Sometimes the transcoders doesn´t release the resource and the gateway drops the next calls.The problem solves with shut and no shut the dspfarm profile, this impacts the production. This is my ds...

Codec mismatch IP Phone

We have a hosted phone service and have been seeing audio dropouts occasionally. With a packet sniffer I confirmed that packets weren't being dropped in either direction but I did see a codec mismatch. On one "problem" call (the only one I've capture...

Resolved! What are the meaningful advantages/disadvantages of SIP vs. SCCP phones on CUCM 9+

Before we buy lots of phones, can you tell me if there's any good reasons why we should use one protocol over the other? (with CUCM 9 or higher) Does it makes sense to just leave any new phones we buy working as SCCP?...or are there some really goo...

Cisco CME CfwdAll and Night Service

Hi, we would like to forward a normal DN to a huntgroup (200 in the below example), but when the night-service is active,the calls should be forwarded to a different number (300 in the below example): ephone-dn 10 dual-line number 100 call-forward ...

Cisco 7960G malformed packets

I have two 7960G phones which were using SCCPI have just upgraded them to POS3-05-3-00 to work for SIPSInce upgrading both phones are now sending malformed packets and a wireshark trace show no checksum on the packet.Can anyone suggest how I might ch...

Resolved! CDR Codes Definition Detail

Hi All Could someone please tell me hoiw to find out who disconnects the call and how do we know it from CDR ? e.g. If DN 1001 calls DN 2001 and after the call establishment its disconnected, how come we know who disconnects the call ? In CDR, I fou...

Resolved! Cisco ATA 187 - will unregister from CUCM 10.5

Hello,I've got some problems with my Cisco ATA 187. They keep unregistering from time to time. If you shutdown the Interface on the switch and no shut, it gets registered just straight away. According to cdp the device is pingable all the time, just ...

Restrict transfers from Call Handler to only one group, allow all others

Hello, I inherited management of a CUCM and Untiy 8.0 voip cluster. All of the over 3000 phones use the null partition with individual CSS's by location (approx. 20)..I know..I know. should'nt use nullI have a call handler that allows the public to t...

IP Telephony and Phones

Forum Posts

7940 Firmware Upgrade from Version 5.0(1.1) to 8.1(SR.2)

CUCM, IM&P & DNS

Jabber

Resolved! UCM Informix Query for Device

No Ringback Tone on VoIP Inbound Calls to Cisco CallManager when using TCL script auto attendant

Resolved! No ringback tone for some numbers - Telco issue?

Unable to give Inline power to more IP Phones/AP's

Transcoders stucks in active mode

Codec mismatch IP Phone

Resolved! What are the meaningful advantages/disadvantages of SIP vs. SCCP phones on CUCM 9+

Cisco CME CfwdAll and Night Service

Cisco 7960G malformed packets

Resolved! CDR Codes Definition Detail

Resolved! Cisco ATA 187 - will unregister from CUCM 10.5

Restrict transfers from Call Handler to only one group, allow all others

Hearty congratulations to the December Spotlight Award winners!

Renew.cisco.com just got refreshed, and it will make your life easier!

Announcing Resources That Guide You to Success

CUBE proxy with Dual Recorders SIP invite error 500

Incoming calls show as forwarded

CUCM sends wrong device ID to Recording System

CDR reports: Request for activity on multiple lines

I get dozens of these alarms on WU, but no errros on controller

Turn Off - SSO - Call Manager Jabber and Unity

Paxton Net2 on Call Manager

Upload files to CUCM via SSH CUCM 12.x

Cisco Jabber

IMAGICAL BILLY BLUS