Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Guys,I have installed Cisco configuration Professional in a CME 2951 srst router. In a phone software screen, I see Just one type of phone 8945, but in a CME I have 7841 and 7861 software and I don't see it in a CCP phone software screen. How can ...
Hello,A few weeks ago we received an alert: Service operational status is DOWN.Cisco CAR DB,Cisco CTIManager.The alert is generated on Thu Jun 04 08:09:45 CDT 2015 on node xx.xx.xx.xx Our publisher went down, which prevented our call center agents fr...
I have a client who is interested in setting up a CME. They have cisco SG500 switches. A bit of research shows that they are capable of doing a voice VLAN. I just wanted to know if anyone is aware of issues using this particular type of switch in ...
I am looking for a chord detangler for a customer for CP 8945 and cannot seem to find any information. We had tried one that did not fit.Where can I find a Chord Detangler for CP 8945?
Hi Guy ,Good day !Just would like to see some advice regarding this issue . I am setting up the PLAR on my call manager (version 10.5) for several analog phone (connected through ATA 190 and then connected to switch) which are placed in production fl...
Hi Guys, Does anyone know if there is a way of striping digits without using route pattern Called Party Transformations to discard digits? The reason is we are trialling the use of FXO for PSTN via MGCP but unlike ISDN, there is no way of dropping th...
hi,I need help to find out if it's possible it is possible to configure a displayed number eg 555-12345 for outgoing call.when users make external calls the displayed number is 555-12345 and when customer wants call back our agents they can use the 5...
Hi everyone, I have created translation rule for manipulating PSTN digits to internal extension. So it's being used for DID. Now same time we want clid to be prefixed with digit 9 also. Any clue to do it CME?
Hi guys,We have a SIP trunk with Colt Telecom in the UK. We don't have a router as CUBE, the SIP trunk is terminated directly on the CUCM. Telco or restrict the outbound caller-ID to a 11-digit number assigned to the SIP trunk. The external phone num...
HI CiscoMay i have an advice regarding about CUCM integrate with SIP Gateway? Currently Service Provider want install CUCM for their customer. Its mean their customer phone directory number will register inside CUCMOutbound Call from customer to PSTN...
I am new to VoIP. I acquired several SPA504G phones and a 2811 router. I want to setup a basic VoIP lab environment with this equipment. I have interface Fa0/0 on the router connected to a basic 8-port switch, and a couple of phones connected to the ...
Hello, i have call flow of PSTN with fxo card: CUCM>>>>MGCP>>>>FXO>>>>>PSTN when getting incoming calls, it is connecting correct...but in outgoing calls, as now all international calls showing connected over IP Phone but it is not connecting to call...
Hi,I am new to this. I am looking for a step by step procedure upgrade my voice routers, 2801 voice router with CUE 3.2 to 2901 ISM.Is there a guide to do this please. I need to upgrade several voice routers. Thanks in advance -
Hello, Below is the problem description; "We have a couple users that are experiencing contact conflicts within Jabber. As you can see from the below image, the contact is actually Bob Smith, however once and a while different contacts will appears a...
Can some one help me to upgrade an 8831 directly? I am struggling to browse to the device. We are trying to use it on a non cisco system as a SIP conference phone.
