Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all,I need to know if the number of maximum callers in a queue is enough for our needs. I am trying to generate reports that would show me the time a queue is full and for how long.Anybody knows what type of report I should use to get this info?Th...
Hi all,I have just configured two isr 39xx as cube and both in HA following the configuration guide in the following linkhttp://www.cisco.com/en/US/products/sw/voicesw/ps5640/products_configuration_example09186a0080b40d82.shtmlafter configured everyt...
HiWe are running CUCM version 9.1 and few linksys phones are registered to this CUCMIs it possible to configure FAC code for these linksys phones.So that before dialing international call, FAC code is required.Is these phones are supported cisco CUCM...
Hi AllWe have cisco voip environment and sometimes users complain that when day call outside there have no audio. There is no audio on IP Phone and Mobile. Call is going outside via H323 Gateway using ISDN PRI. We can see IP Phone is transmitting pac...
Hi guys,I'm trying to fix my problem since to more time and I need help now.On Cisco Call Manager Express 9.0:My customer can manually transfert call to external number without problem (internal to external and external to external).But when he confi...
Hi There, Random question of the day, can i remove "from" field next to the number, when phone is ringing ? I have attached screen shot as i do realize my question might be confusing. Thank you for your help...M
Can someone please help me in resolving this issue for a customer using CME 7.0. They can transfer calls to internal number fine but when they try to transfer an external call to an external number the call just dropes as soon as they hit transfer ke...
Hi,Am planning for cutting down the Subnet of Telecom Servers IP Range. Once i do this, all CUCM & CUC servers Subnet mask and Gateway has to be changed, but IP Address remains the same.Changing the Subnet mask and Gateway will impact anything or any...
Dear Experts,One of my customer has a requirement:when an ip phone extension is called, and if the user is busy the system should play a message that the user is busy and prompt to leave a voice message. The voice mail must be delivered to the called...
I have already installed Cisco CP-9951.After downloading new software (sip9951.9-3-4-24) phone try to download old software (sip9951.9-2-1). CUCM 8.6.2, that I use, for obvious reasons don't have this software. But CUCM have an error:RegistrationRegi...
i have switch with cucm on port 1/0/4...need to apply qos... as per question..setup is wit 3 sites...and over framerelay..site -3 have cue...site-1 have cucm with this switch..configure switch 1 with policies on the 3750 switch:1: ensure cos value 5 ...
Hi,In our Call center we are facing one way voice path.Users complaining that when the call comes from Customer side,they are not able to hear.It's totally blank call.So,could you please let me know from where i will start troubleshooting ?Call flows...
Currently we are facing issue IPV6 Packet sending with one of the site in our IP telephony infrastructure.Background:-Currently our Network Infra in IPV4 Mode and all are IP Phones are working fine in IPV4.While performing Network activity our IP Pho...
Hi Guys,Looking for any tips with an issue i have with unity 8.5.All our users are setup to recieve unified messaging, so when a message comes in they recieve it on both the handset and in there email via outlook.We have had reports that some users d...
We have a two data center environment (primary and DR). Each site has a CUCM subscriber, a cube router with a SIP to Verizon, and a PRI router. Primary site has the pub. This environment is 100% managed by a managed service provider, so my questio...
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