Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello please i need a solution that can work with cisco CME to Accounting, Billing, record and when calls comes in to the reception desk, it should ogs in the caller name or company automatically.please which software could do this above solution.its...
Does anyone know of a IP Communicator Gadget for Finesse?I'd like to have an agent only Finesse Desktop that had the IP Communicator included.Not sure if it will run like that however.Thanks!
Hiii,Where I can find the details from the last 1-4-9 months for a specific number.
I have recently started working with a new customer and one of my tasks is to make some changes to their corporate directory. The only problem is this directory is unlike one I have ever seen. For example, there is an employee directory and an altern...
Hi All,Good day! May we know if possible to use CIPC in Attendant Console?Here is our scenario: We installed IP phone and Softphone for AC. When there is incoming calls we double click the callsthat appeared on the AC window. We want to answer this o...
hi,IS it possible to change any parameter lets say CSS or Route Partition or enable/ disable any feature for all the range of specific extension.For example if i want to change the CSS of extension 1200 to 1250, will have to do it one by one ? Thanks...
Hello,I have a customer that uses CUCM 8.6 and UCCX 8.5.The system in the UK and uses SIP trunks via 2921 CUBEs for PSTN access. The SIP provider sends using G711alaw and the CUBEs transcode to G711ulaw before sending the calls to CUCM, UCCX etc.The ...
hello , I am connected to cucm 8.0.3 there is unity in the cluster but I dont know what his ip . how can I find out ?
Hi all,is there any SQL statement, showing me all Phones where people are logged in with their extension? There is a function like this on Device - Phone scrolling down to Extension Information and there is a field called "Current Device Profile", bu...
Hi everybody!I have CM 4.1 and h.323 trunk to CCME.I need send calling party name to CCME.For example "Mikhail Chernyakov"but CCME only recived number....Can I configure CM 4.1 to send calling name to trunk? Can I enable it at UTF 8 Format?Thank you...
Customer wants to utilize Cisco IP Phone CP7925G with SIP.We need to be able to input SIP parameters into the configuration of the CP7925. But I think we have to chnage from SCCP to SIP. before we can do so.
Hi All,Good Afternoon. can anyone help me out in configuring E&M card in router and CUCM side as well.RegardsSankar.
hi therewhen i innitiate meet me conference it is getting drop suddenly in mid of the call. i have checked using both hardware and software resources for the conference. still the call gets drop. CUCM version is 9.x. kindly help
Hi there, this is just a general discussion on MRG and MRGL. I used to assume that if Hardward Conference Bridge is placed ahead of software conference bridge, CUCM will still skip the hardware conference br...
HelloI would like to have information about H323 and Gatekeeper...Right now I'M have call manager and IP phones . I would to autorise H323 on my Firewall. The call Manager is at my main site wich connected through MPLS to remote site (with cisco...
