IP Telephony and Phones

    We are in the process of switching from Mitel to Cisco and are trying to get functionalit out of our Mitel 5330/5340 phones, We are able to make and receive calls and transfer and put on hold but that is all we have been able to get working. We w...

HiI’m having some issues the UCT version 2.1a accessing a CUCM 6.1(3) so as to gather license details for an upgrade to version 9.1.The error message I get when I try to log in tells me to check my user name and password and to ensure the user profil...

Hi all,I have a conference call issue. No audio on conference call when call is from PSTN and here is the call flowCustomer call--->gateway(MGCP)-->CUCM-->UCCX-->agent1(33191)--(conf to another agent2)-->agent2(33036)  FAILNormal conferencing works f...

Hi Cisoc IP Communicator  is fillingup PC profile space so users are not beeing able  log off the PC.Does any one knows how to fix this, please.Thanks             

I wonder if i do a reset factory to the cisco ip phones what i will lose other than the configuration ?

Hi,in some calls we have some eco problems. I have revised the 7960 statisct tool and it shows me that i have the follow levels in external calls:(the system is a callmanager 8.5 and the phones are registered through a wan)1st call) average jitter: 6...

Hello AllMy scenario is that I have 5 non geographic number coming into the system (2231, 2232, 2242,2251)These numbers are forwarded to a hunt pilot 2603.I want an out of office message played after 5 pm when these numbers are called.In order to do ...

To the cisco techs out there for CME and FTP,Using FileZilla server FTP to transfer 50mb tar file to router gets error below(No such file or directory)If I transfer a 70mb similar file to router, from same c:\ location, the file transfers via FTP to ...

Hi there,Let's say we add a new Region within a CUCM, a new site.  sometimes we have to add new NPA-NXX and we have to be accurate to avoid conflict with other sites.I can go on http://www.localcallingguide.com/ to look at the NPA-NXX for my new regi...

I have a question that an experienced engineer may be able to help me with.I have a client that is behind an 881 wanting to use a Inter-tel 550.8622 - currently when calls are placed the packets are able to make it out, the outside end hears the call...

Hi Everyone,                   After adding an intercom to an existing phone on publisher, apply config and reset was completed - however this intercom line is not reflecting on Cisco 7962 phone line 5 where it was added. Please suggestCUCM version -...

     Hi       After installation of uccx 8.5 i  login web through ip address after that i chhose fresh install then enter ip add of publisher and axluser as pulisher user name and password but the following is showing cisco unified cm authentication ...