Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
hi I created a call handler in Cisco Unity Connection Version 11.5.1.10000-6 and its working fine I need to prevent or block some extensions from been called from user input
what is the best practice for extension mobility while creating phone services? is it best option to check the enterprise subscription or not? what is advantage and disadvantage if enabled it? what is the best practice in this regard.
Hello Friends, I have this typical issue in some of my 7841 and 7821 phones registered with cisco cucm 12.5.1 The phones are registered properly but in some phones when user pick up the handset to call he don't get dial tone, for dial tone he have t...
Hi All,Have an issue that just came up with CER. We set it up two months ago and then decided to change our outside line dialing prefix last week from 9, to 7, because of misdialed 911 calls. In the past when a user misdials it is because they dial...
Hi every bodyI am testing 8845 IP phone, this phone is Cisco IP Phone for 3rd. i config and it can register to 3CX but i cant video call with extension another. Can u help me fix this issue ?Thanks
Hello,we have updated Jabber to the newest version in our environment - some Users are now complaining about "incoming external calls being displayed incorrectly". Usually they should be displayed like this. "+49123456789" but after the Update some a...
Hey guys, A quick question, do Cisco IP phones support SNMP? My understanding was that they didn't but there were traps that you could capture pertaining to the phones through CUCM? Kind regards.
Hello!Help with this problem - there is CUCM (numbering plan 2XXX) and Mango PBX (numbering plan 6XXX). A SIP trunk and internal routing are configured between them. The problem occurs in the following scenario:-Subscriber A (79XXXXXXXXX) calls the n...
Hi Sir I have question about, admin of cucm can trace all history routing to our phone type 7821? because they already received many calling. I wanna analyze all traffic and present way to move some caller to another BU. What's way of incoming rou...
Hey all,I'm in the process of changing email addresses and trying to find out how I can update my Cisco/Cisco Support Community email address - any ideas?Thanks!
Hi ALL, I have some confused with CUCM Licenses order . i need your help. HOW i order Licences for CUCM ? wha it is replacment R-CBE6K-K9 ? Regards
Hi, I'm trying to configure my c881 voice to plug some phone to it, but with the configuration (SDA, EDA, ...) from a Wildix autocom in the cloud (accessible via a website). Since I can't find good documentation on how to proceed (except the one link...
Hello,Some jabber accounts are displaying the following: prompt New configuration was loaded, need to restart Jabber.There is no change to config applied. Issue present only on VPN connections (Cisco Anyconnect). Steps completed: Exit out of Jabber...
A customer has been wondering if there is a way to set his headset, a Plantronics savi 740, as the default audio device for his phone, a Cisco 7821. He has a lifter on his phone so the handset comes off of the hook automatically when he takes his hea...
When installing the Cisco IP Communicator phones on laptops, they are appearing with the incorrect time (appears the time zone is incorrect). I have been unable to figure out where they are getting the incorrect information from. Sometimes it works b...
