Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HiWe are runningcall manager ver 7.1.2.3 and would like to know if it is possible to somehow remove numbers either placed, missed and recieved from appearing on a fixed phone. In other words remove access to directories. Additionally, when calls ...
I have a customer running CUC 1.2. There are two identical users where one can access the vm remotely with the * key and the other one cannot. When trying to access, the mailbox does not respond to the DTMF tone for the * or 0 in Caller input. I beli...
Hi,I have got a fax machine connected to fxs on Cisco call manager express,I have got a SIP trunk set up on the Cisco box and a DID number for FAX, so basically a sip call will come in and connect to the fxs and fax,problem I have got is outgoing fa...
Hi,We have a callmanager 4.2.3We want to connect a 7962 phone, so we installed the latest SR for this callmanager version.Now we see device 7962The problem we face is that the 7962 phone wants to make a firmware upgrade and wants to download SCCP41.8...
Hi Guys,our customer reported that some of their site don't have system dial tone andonly the carrier dial tone after two (2) digits are pressed when making calls. Have you guys experienced this? Help! Thanks.Len
HI All,hopefully an easy one. I have been passed a question were the CUCM 6.1 has been upgraded to 6.1.3 and now they have 1516 units pending in the lic report.They are now over their unit count so cannot add phones etc. What or why would they go i...
Hello,I need to upgrade our current version of CUPS 7.0 to 8.5 to integrate with our new Exchange 2010 server that we are migrating to... Are thier currently any known caveats with this? I read through the integration guide and it mentioned a couple ...
Hello, I have a problem during the installation of click to call version 8 on a windows 7 32 bit OEM.The installation goes well but the the application continue to start and stop until I remove it from PC.Has anyone the same problem?Thanks in advance...
Hello,I am requesting some information about the best configurations for a fax on an FXs port.My client has a 2811 series call manager express and recently changed the telecom provider.There are BRI lines from the service provider and there are alway...
Outbound calls showing extensionhave 123456XXXX on the phone's external maskOn the local RG have turn on extrnal mask from outbound callsNo caller ID on the gatewaydebug shows I am sending the 5 digits stillWhat Am I missing?
In CUCM 6x, one Call PickupGroup is not working. They are pressing "Cfwdall", then "Pickup" option comes, the message says there are no numbers to pickup when some other phone is ringing. The call Pickup number is being dialled, but the calls cannot ...
I have many (1720) model 7960 Cisco phone registered OK on my CUCM running V7.1.2.I have trouble installing a 7960 on the system. It goes throught configuration cycles and reports error "file not found P00303010102.The CUCM in Device Defaults, Load I...
I have discovered a small pin hole on the bottom fight underside of Cisco 79xx model phones.Can anyone tell me it's use?Is it possibly for a hardware factory reset?
DoesMCS 7835I3 work with CCM version 6.1(2)?Does the install DVD of 7825 work for 7835?
I migrated from CCM 4.1 to CUCM 7.1. I did not do an upgrade. I have configured my attendant console with the steps provided from Cisco. However, when I launch AC and log in with the userID configured (in this case 5330) it tells me the password is i...
