IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
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- What does the “globalCallID_callManagerId” actually represent?  We assume it is the ID of the Publisher or Subscriber, is this correct?- Why would some Pubs/Subs  output data to the CDR logs and others not output CDR log data?  For example, we migh...

I will be upgrading multiple sites that are running various versions of CUE. (3.0.4,3.1.1,7.0.6, and 8.0.2) all to CUE 8.5.I do plan to take an upgrade approach to all of these CUE Modules. For 3.0.4 I will upgrade to 8.0.2, then to 8.5. I have teste...

Hi,I need to provide reporting stats on a monthly basis detailing telephony service availability over a calendar month...is anyone aware of a report within CUCM8 that would provide this type of information...I've looked and drawn a blank so far!Thank...