IP Telephony and Phones

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Hello,Today we discovered that a number of calls are being made from our site to global destinations.  We checked the call manager and the logs are not showing any abuse internally so now our attention is on the router ISDN.  We haven't any access li...

We had a strange issue that I'm hoping someone might know the cause for it. We did a tech refresh for a customer from 4X to 7X for CM(7.1.3), Unity Connection, ER ,and UCCX. All IBM servers (mix of 7835 and 7845 class) with RSA turned on. Servers wer...

SAN J by Level 2
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  • 2 replies
  • 0 Helpful votes

Resolved! B-ACD not working

Hi,I´ve a config of B-ACD that is not working on a Cisco 1861. But the same cnfig works fine on others Cisco 1861. Here it is:application  service autoatt app-b-acd-aa-2.1.2.2.tcl  paramspace english index 1  param menu-timeout 6  param second-greeti...

Resolved! 7937 one-way audio

Hi,I am facing the following issue. We have recently installed a 7937 conference station on a Call Manager 4.1(3). To add support for this phone model we added this device pack: ciscocm.4-1-DevPack-72.exe.At this point we can have the phone registere...

sergiope by Level 1
  • 2547 Views
  • 3 replies
  • 0 Helpful votes

I have a new VG 224 but when i checked it on its show running configuration i dont see any voice-port x/x. I tried to configure a voice port configuration but the gateway rejected the command. I also tried to reboot the gateway but the result is stil...

Hi!Have a customer that wants CFNA Externl & Internal to go back to the receptionsist extension after 6 rings. This is working fine except when the receptionists forwards the call to Voicemailk (for "nightservice)). Instead of playing the recorded me...

aeriksson by Level 1
  • 497 Views
  • 2 replies
  • 0 Helpful votes

Dear All,I have a CUCM 8.0(2) installed fine in the production. I want to enable the Auto Anser feature for the telephons.my question is: can I control the Auto Answer feature per internal and external calls (for example: enable it for internal calls...

Hi guys, I got 2 questions if you know1) is there a chance on 3825 GW find out peaks of concurent calls - I mean historicaly? We need to find out what is the maximum utilization of our E1s but I dont know how to find it out better than to check it on...

Hi all,I am interested to implement some restrictions on my CCM as the following:1) Limiting the users to a specific limit based on calls volume2) Restrict the international calls only to a specific maximum number of X at the same timeHow it is possi...

wissamnad by Level 1
  • 632 Views
  • 2 replies
  • 0 Helpful votes
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