Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,My Cisco IP Phones (SCCP protocol) have stopped requesting the SEP<mac>.cnf.xml configuration using the TFTP protocol and started using HTTP. I can not figure out why this recently started happening. I have attached a wireshark trace of the SEP f...
Hey all, we had to replace our router with a T1 module attached we use to go outside on calls. I've configured everything the same, calls now come in but cant go out. When attempting to call out you get a busy signal. The router has a T1 module a...
Hi All,First post! I am currently running Cisco CUCM 11.x. As I am working on a ship, I require to change the Time Zone now and again of the phones. I have 2 Date/Time Groups, one which has 7 devices, the other 115. When I change the timezone I obvio...
Hello everyone,I am trying to register my 7821 phone to voip.ms. I haven't had any success so far in doing this or even registering it to a local Asterisk server. Attached below is my SEP XML file. The phone seems to be grabbing files from the TFTP s...
Hello can someone help me on API Call on how to get the list of super users who has access to cisco cucm? Thanks
I'm on CUCM 12.5.1.11900-146. ALL of our users are configured with Extension Mobility. We are almost exclusively Cisco 8845 phones. I'm trying to enable Enhanced Line Mode on an Extension Mobility Device Profile. I cannot get the additional buttons ...
Hey everyone, Just wanted to check if any ports were needed for a KEM to work over VPN? I have an 8851 phone at a remote location that doesn't even power up the KEM. If the same phone is moved to a different office it powers up and grabs its config...
I have a phone that has a MWI and we aren't sure what voicemail box it is tied to. Is there a way in Unity to search for all mailboxes that have MWIs set up? Or is there a way to look at MWIs that are configured for a specific extension?
Earlier today we performed a test of our E911 systems, and one of the phones tested went to an incorrect emergency center. The phone in question went to the default ERL, rather than the ERL for the location here. Checking CUCM, I could not determine ...
Hi all, I have to change almost 100 phones CCS but I always have issues with the bulk, is there any other way I can change parameters for a bulk of phones? Thanks.
We need to simulate a dial-peer "busy out" scenario to generate an Alert in our Lab environment. In order to simulate the same we have tweaked the target ip in the dial-peer to a dummy ip. However , when we check the dial-peer summary output the dial...
Hello, I have a cucm 12.5 with a 8851 phones , I add the user to the phone with the respective groups. but every time I try to login I get the error says the user has no privilege."standar ccm end users" thanks
I am wondering if it is possible to add numbers outside of the customer's network to the Key Expansion Module BLFs as a Speed Dial. I kept seeing conflicting information regarding this. Thank you!
We have a bunch of new Cisco IP Phones (8845) where is the best place to find a user guide that illustrates the following:-Set Up voicemail-Change Time Zone-Update Vociemail Etc
HelloCan someone please suggest what went wrong with this call. I am suspecting something at below lineJan 13 11:25:09.301 MST: //4676818/DC5CF749AF51/CCAPI/cc_api_call_cut_progress:Interface=0x2FFBF40, Progress Indication=INBAND(8), Signal Indicatio...
