Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Here is the issue:Site A is connected to the WAN with 256K of Realtime Bandwidth. Site B is connected to Site A with a t1 link. QOS is set for 768k on the T1.Site A has a local PRI and DIDs.Calls for Site B come into PRI and across the PRI.Voice m...
We are rolling out a new UCM 6.1 cluster and I am having an issue with the CCMUSer page, I put in the link below:https://<server IP Addr.>/ccmuser/, I get the logon page, put in the user name and password and I get returned to the logon page. What a...
Here is my route pattern - 9.011!The line is in the correct CSS of internationalThe user gets a message "that number is not in service"I tried this with multiple International numbers from different vendors.Any thoughts?
Hello, Guys..Is there any way to change the setting of the FAC codes???, the thing is that I am looking for a way to increase the timer before the system plays a tone that prompts for the authorization code...The Documentation of this version 6.1 say...
From my ip phone I set it to cfall t omy cell phone. When I call my ip phone from another cell phone the call rings and then I get a message saying "you have dialied a non working number"All of the CFALL settings on the line have a css of LD. Any tho...
I have a Dell L2 switch with voice VLAN support. It has a VLAN ready but needs the devices. I can manually set the Operational VLAN id but wonder if there is a way to do this remotely - not at the phone.
Hello,I have a few SIP DID's on my CME (7.0, 2821) that are ringing either an extension or hunt group, which goes to CUE after 15 seconds. The message comes in correctly but CLID is never registered by CUE. Normally I should be able to see the inboun...
I want to setup a Call Center for one of my sites. Using two 7961 phones configured exactly the same (6500, *6500, **6500, ***6500, ****6500). All calls during business hours will be answered by a real person. After hours they will be forwarded to an...
We purchase a c2821 with srst. I recieve the router , it has a c2800-nm-spservicesk9-mz.124-21.bin image.is the srst included?, what version is?.where download the latest srst version?.thanks.
We just upgraded from 3524xl switches to 3750g's. All of our phones are plugged into the switches for POE, etc and PC's are plugged into the back of phones because of obvious port savings. Question is, obviously is that PC's are still 100mb. Do th...
Hello,System is 2821 with 1 VIC2-2FXO for PSTN access running CCME 4.2.PSTN Caller ID works fine when it is sent from the CO, whether it is shown or restricted "Private Number". But in some cases, "911" shows up on the screen. A test phone shows "Unk...
I have ccm 5.1 and a plantronics cs55 attached to a 7961. When 7961 rings i can hit the button on wireless headset and answer the phone with the headset lifter. However the user has to hit the headset switch to be able to speak to the caller. This us...
Hi All,I hope you are doing well, I like to ensure about if the GK support range of DN like a Gateway, I mean if the following example is valid or not:zone prefix A 283[7-9]X gw-priority 10zone prefix B 33XXX gw-priority 10or I must to setup only wit...
Is it possible to clear all voicemails in a mail box from Unity with out having to delete the mailbox?
We investigation the option of separating from the existing cluster that we are on, and creating a new cluster. We are on CCM 4.1.1.) could we export the licenses from one cluster to another. If not, could we still purchase the Licenses if 4.1/4.2 ar...
