Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Is it possible to have a single phone (7970 in this case) be a member of multiple paging groups in CallManager Express 4.1?
Users pulled from previous LDAP server and also updated to associate IP phone and UDP. If I rebuild the LDAP server with same informaiton as previous one, is the users in CCM still keep same information such as device association or reset all by re-s...
Hello - we have set up a range of park numbers from 2000-2009 (200X). Is it possible to set a special character such as the * or the # key to replace the first 3 digits (200) so the user could dial *3 to get a call from 2003? Where would I go do t...
Hi,We created a new CTI Route point(1800xxxxxx)on new PRI, but it is unable to register to CCM.But other CTI Route points are able to regiser to CCM which are using different PRI (other than new CTI Route Point 1800xxxxxxx) Can some one help me!!!Th...
We can make inbound and outbound calls successfully, however the number displayed on phones for inbound calls has the preceeding digits dropped.So if the number is 07123 123456, the phone displays 7123 123 456. We have to dial 9 to get an outside li...
Dear All,Can i get any document regarding RAID(Redundant array of independent disks)?aman
Hi,When I upload a new audio file for MOH, the CCM converts the file and says that the file is uploaded. But after, when I want to find the MOH Audio file, I get this message : Error Message Unmapped Exception The entity name must immediately follow ...
What is the difference between the feature set "IP Plus" and the feature set "IP Voice". Which feature set should be used for a 3745 voicegateway when upgrading to IOS 12.3(22a)?
I've been playing with Cisco Call Manager 5.1.2 for a couple weeks and have made painfully slow progress.Since I haven't played with or even used CCM previously, this is obviously is new ground.Currently, I've been living inside the CCM PDF documenta...
where can I find some good documentation on how to configure AutoAttendant for a group number? I just need to create a basic AA that forwards the calls to specific extensions, "for X press 1" etc. I don't need a GDM associted with the group number.
I need to connect CCM version 4.2 or newer to Avaya Audix directly. All I can find on CCO is how to connect thru a G3. I imagine you would use a PIMG but I need to confirm that it will actually work.Any thoughts?
Im setting a green field with 2 offices.Phone 2700 in PT "NYC"Phone 2700 in PT "SFO"I added a route pattern "10XXXX" in PT "NYC"which goes to the SFO Route List.The call goes through and presents the way I want it to, but i dont get the person callin...
Hi2811 voice bundle with pvdm2-16 in remote site, fxo 4 ports, i want to make utilize pvdm2-16 for:1. HW conference resource2. FXO 4 ports voice termination?what is the best practice?thanks
We have 2 T1's coming into a voice gw. One is connected to telco via a pri for outbound calls. The other is connected to a IVR system via a T1 Cas e&m. The IVR is setup of to send faxes out and a dialpeer is setup to send these faxes to the PRI. ...
Hi guys,I have a user that claims her phone does not always ring, and calls end up going to voicemail because of this. The caller will then usually call back and ask why she didn't answer, as they heard it ringing on their end.This has happened a cou...
