Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I added a voicemail box for a new user. While trying to define an alertnate extension, I get the following error:"A User with the specified extension already exists in the Partition."Now, the extension previously belonged to another user, but that ma...
Hello guys, I have a cisco 7821. I have recently converted it to 3pcc to use it with another provider, everything on the phone is working great, the one and only issue I am having is i can recieve calls and i can even talk or hear on those but the ph...
Hi,Last week, two of my environment CMS's Certificates expired. It caused a lot of mess and could easily be avoided if the CMS would notify about the coming expiration of the Certificates.Is there a way to configure a Notification or some indication ...
HiHow can I make sure the voicemail for a userbox (not call handler, just a user with an directory number assigned to it) activates on a schedule?I have the schedule, from 8.00 until 17.00 . So when someone calls at 17.30 for example, the closed gree...
Is there a way to dynamically route a callback from the caller ID (ELIN) CER when 911 is called back to the DN that called it?CER 12.5
hi, Can we integrate Skepe for business with CUCM to make PSTN call? If Yes Can you share some guideline or document. Regars Debabrata
Hello,8861 IP Phone firmware version is sip88xx.14-2-1-0001-14For an 8861 IP phone that is setup in Enhanced line mode, tests show that it is possible to display the Calling party number for connected status. external call rings to the IP Phonefrom t...
We encountered a power outage and around 20% of the Cisco IP 7841 phones did not register automatically. Is there any thing can be done to fix this issue? Attached is photos of the network settings on one of the affected phones.
Yesterday got a report an option of a CCX app wasn't working. The DN the script referenced was busy if called directly, If I assigned the script of the defective DN to a spare CCX Application DN, that DN would work. For the time being we changed the ...
Hi everyone, Appreciate if you could help us check this issue.The issue is outbound PSTN call from ip phone/jabber to mobile phone is not working.In the mobile phone, we could see the incoming call showing but it's gone before we can pick up the call...
I m planning a migration from a ESXi5.5 C220M4 to a ESXI 7.0 C240M6 part of this is Expressways C and E. (v8.8) Cust would like to keep existing hostnames and IPs. Is it possible to move the vmdks (use vmotion) to the new UCS (even though v8.8 is not...
HI I have a client that has purchased Cisco Flex-3 licenses for 12 months with basic support. What happens if he does not renew his subscription after the 12 months. Thanks
Hello,We do have BE6M-M4 that lost Cisco support. Its basically dedicated VMWARE server. I wodner if I can migrate 2xCCUM PUB+Subscriver & 2XUnity PUB+Sunscriber to other production VMWARE infrastructure that uses VMWARE6. I think I should be able to...
We have a user where calls to the directory number results in the following message "Hello, Cisco Unity Connection message system. From a touchtone telephone you may dial an extension at any time."When comparing her phone configurations in CUCM to an...
"I kindly request your assistance in resolving this incident that has been causing instability between two SIP trunks, one on CUCM 9.x and the other on CUCM 6.1x. The current issue is as follows: whenever an extension attempts to make a call via the ...
