Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, is there a way to do a factory reset remotely? i had a look on the terminal via ssh but cant find anything thanks
Hello! I have Cisco CP-8865 configured with asterisk. If I call from other phones connected to asterisk to this cisco phone, calls going well (because INVITE to cisco comes from sip proxy(asterisk)) But if I call directly to this cisco, without sip...
Hi Teamhow do i stop this error in the log ?the PBX vendor says it is not an issue with his PBX.we started both my GW, and his PBX already.I already saw the two bugs: CSCeh41216 , and in CSCdw42772and it says no workaround.what are the exact steps ...
Hi All Thanks in advance !!! I came across a very new and rare issue today and its related to Missed Calls Duration in CDR. When I see the duration, it is showing as 0 seconds but the time difference between Call Start and Call End is more than...
Hello, Following an update of my Cisco CP-8861 3PCC to a firmware version 11.0.1 MPP, I have the screen with a white background. I want to go back to a previous firmware previous to version 11.0.0, I'm looking for the firmware sip88xx.10-3-1-9-3PCC f...
Dear people of Cisco Support, I call this discussion "Upgrade cisco phone for 3rd Party Call Control (revisited)" because of the same issue already mentioned in a previous one from last year with the same title without the "(revisited)". I have a ...
I have an issue to upgrade Cisco Phone 8851 to third-party call control software. I don't have a CUCM and my configuration is done by xml config files only. The issue is that the phone reads the file sip88xx.10-3-1-9-3PCC.loads from TFTP server but n...
Hello, I'm wondering if there is a way to create a translation rule that will re-route incorrectly dialed external numbers to their equivalent internal DN. For example we have a 10 digit route pattern of 7151234567 (real number removed for obscuri...
I need to add a new wallpaper to our IP phones. The wallpaper is a picture of our company logo. I know it needs to be uploaded somewhere in CUCM but don't know much else. Would someone provide me with steps for doing this? We have several models ...
Hi all,i have problem with 9971 in branch site which cannot register to callmanager in HQ.But at that site i also using 7965 and can register normally with call manager in HQ.The 9971 get ip by using dhcp, i can ping the ip address from HQ, but still...
All, I have the following configuration PSTN > Asterisk > SIP Trunk > CM 11.5 I have successfully inserted the required 91 before the 10 digit number. Currently, the Asterisk is acting as the PSTN and is sending all 10 digits from network callers. Ho...
i have renewed my CUCM 10.5 support, i can find that the two servers UCUCS-EZ-C220M3S are covered. how do i know if the CUCM and VMware are covered too? Thanks.
Recently, all Cisco IP phones started displaying incorrect time: they are 1 hour ahead of the time displayed on the CME router. E.g. when debugging a 7942 phone using "debug ephone detail mac-address", the output shows: Mar 28 12:46:13.850: ephone-20...
Hello everyone, I'm currently working on regenerating all call manager certificates (tomcat, Callmanager, TVS, CAPF). On both publisher and subscriber all of these certificates have been expired but all phones are registered and functional. CUCM ver...
Hello, We are currently on Call Manager version 8.6 and in the process of migrating to 11.5 that is on new servers. We have recently noticed that when you are on an active call on the CP-7965 and 7961 phones, (I'm sure there are others too), and you...
