Activity in Technology and Support
How to trigger an API call in UCCX when the caller disconnects?
I am working on a Cisco UCCX script where multiple menus are played to the customer. When the customer ends the call, I want to send the customer information to an API.In UCCE, we use the EndCallInterface to handle this, but I want to achieve the sam...
10.5 to 15x upgrade
i was trying to do lab from 10.5 to 15 with data export prior to production migration . im trying with touchless install using vmware workstation. but every was ok. exporting data for publisher subscriber went on without any issue. but when it comes...
CISCO core and Fortigate LACP issue
Hi,I am tshooting this. there is a port-channel with two physical ports configured on cisco core mode LACP active and the other side which is fortigate also configured with LACP active. was working fine and recently cisco keeps reporting one port ( s...
Cisco Webex room kit plus audio settings.
Can’t get audio to output from table speakers/ mics. Looking through the documentation and it’s exactly clear where to select the option on the console.
export devices
hello,i exported some devices, specifically turret trading, and the file is in .txt format .when i try to import it into a new call manager , it's impossible. i think it's due to the format .i tried exporting phones using the specific detail and all ...
Licensing essentials for Cisco Catalyst SD WAN
Explore the essentials of Catalyst SD-WAN License Management, including how to connect the Cisco Catalyst SD-WAN Manager with CSSM to ensure compliance and optimize usage.
CW9164I-ROW 6E Regulatory Domain Check Failed
Hello Team! Could you help me identify which release would support my country for 6E? AP CW9164I-ROW - WLC9800 17.9.5
Seamless Security Enforcement: Cisco ISE Meets Firepower
Explore how integrating Cisco ISE with Firepower automates threat detection, enables dynamic network access controls, and streamlines incident response across VPN, wired, and wireless connections.
Creating a backup VM of current Firepower Managment center
Hello, everyonei am looking to create a backup of my current Cisco Firepower Management Center for VMware, Version 6.5.0.4 VMWare ESXI 7.0.0 (Build 16324942)OS is Cisco Fire Linux OS version 6.5.0The current server the VM sits on needs maintenance do...
Maintaining Original Caller Party ID when transferring to the PSTN
Looking for some help. I have a use case where a customer need to transfer calls outbound to the PSTN. Currently when these call transfers happen (either blind of consult) the original Calling Party ID is lost and the final called party only sees th...
Bridging Networks Unlocking the Power of ISE and SNA Integration
Learn how combining Cisco ISE and Secure Network Analytics boosts network security, visibility, and incident response through integrated user, device, and network data-ideal for security professionals.
Demystifying Nano Services in Cisco NSO
Discover how nano services in Cisco NSO enable staged provisioning and safer automation for complex, multi-step network functions. Learn to break down services into manageable, reliable steps for modern environments.
Unlock the full potential of Cisco Catalyst Center for switching
Discover how Catalyst Center streamlines the onboarding, management, and monitoring of Catalyst switches, explore key features and workflows that simplify switch operations and review enhancements in the upcoming 3.1 release.
Advanced API Script Building
In the final session of our three-part Splunk AppDynamics scripting series, we focus on advanced API script building. In this webinar a Splunk AppDynamics Observability Engineer will guide you through crafting sophisticated synthetic scripts for API ...
UCSM to IMM Migration Made Simple Using IMM Transition Tool
Customers will learn the differences between UCS Manager and Intersight and how to use the IMM Transition Tool to simplify the migration from UCS Manager to Intersight Managed Mode. It will include generating readiness reports and leveraging the tool...
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