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Activity in Technology and Support

Increment contact priority in queue in WxCC

In one of my UCCX scripts I increment priority of the call as it waits in the queue. So call entered the queue with low priority and then I keep incrementing the priority using 'set contact priority' function in UCCX as contact awaits in the queue. H...

IPsec over NAT444 issue

Hello Everyone I have to set up an ipsec tunnel with Lo0 as source of tha tunnel. Nat is activated in My CE and in the ISP level (NAT444)All ipsec and Nat configuration is ok but, and as I know that for the NAT to work correctly, the packet should pa...

mrkassimi by Level 1
  • 140 Views
  • 3 replies
  • 0 Helpful votes

Using DNS to resolve switch hostnames for NTP

Hey all, I'm pretty new to all of this, I just passed the CCNA in June, and have been working as a jr. Net Eng/Admin of my company for about 8 months now.I was asked to configure our core switches at our main office as NTP for the rest of our network...

TSJoe by Level 1
  • 165 Views
  • 5 replies
  • 0 Helpful votes

Installing and using OpenSSL tool

I am trying to install the openssl tool detailed in this guide - https://www.linkedin.com/pulse/anyconnect-ftd-pkcs12-openssl-matt-albrecht/I have the openssl-3.2.3.tar file. But not sure what to do next, I have a Windows machine..

ASA performance test using iperf3 - NAT problem

I tested the ASA 5520 iperf3 to check its performance. I then wanted to add NAT to it to find out how much it was taxing the device. However, I kept having the problem that almost all traffic was untranslated.The created objects are the same, i.e. 19...

krzysztofmaciejewskiit_0-1725982052479.png

EVPN VPWS problem

HiI was wondering if anyone can help me out with a problem regarding vpws.I have set up a lab and followed the asr920 guide to configure evpn-vpws ios 16.5.1 but can't seem to get it to work.The VC comes up but I see no next hop or anything.From what...

Adrian.X by Level 1
  • 1524 Views
  • 4 replies
  • 0 Helpful votes

ASAv AnyConnect Azure SAML Integration

I'm working on an ASAv deployed in Azure and had a working AnyConnect configuration using LDAP to a DC in Azure.  I tried to setup SAML with Azure AD today and while it appears to be partially working, users are unable to connect.  This is my configu...

BGP prefrence over static Routes

I have a setup in which i have 2 routers connected to same ISP A both via default route pointing towards ISP for internet.Now we want to add another ISP B on both routers however that ISP will use BGP with RIPE IP address over the internet.Now we wan...

Monitoring network traffic from a multicast IP address

I am trying to figure out a way to monitor network traffic from a specific multicast IP address and port via SNMP. I've found the MIB files that for the Catalyst 2960 + switch and I have been trying to use the iReasoning MIB browser to view the MIB f...

New to Cisco - Avaya Phones

We are moving to Cisco C9200 Access switches with a Core C9300. Our environment has Avaya IP Office with physical phones on our desks. With our existing Avaya switch, the port the phone connects to is configured with two VLANs. We have VLAN 20 for PC...

MLuedke by Level 1
  • 100 Views
  • 1 replies
  • 0 Helpful votes

Remove Agent Performance Statistics from WxCC Desktop

We have a dept that wants the APS customized, since that can't be done, I plan on building a custom Dashboard to display the team data they want the agents to be able to access.  However, I would need to remove the APS. As the title states, is it pos...

C3850 upgrade failure

I wanted to upgrade the C3850 in stack from version 16.12.8 to version 16.12.11 in BUNDLE mode.The steps I followed:   1. copy tftp: flash: .... -> successfully   2. no boot system   3. boot system switch all flash:cat3k_caa-universalk9.16.12.11.SPA....

krzysztofmaciejewskiit_0-1726572175198.png krzysztofmaciejewskiit_1-1726572209367.png
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