TelePresence and Video Infrastructure

Hello, I have a customer that is complaining that his C-series cannot do Chair control the same you could do on an MXP. I tried looking in documentation to find out and couldn't find anything. Can somebody confirm if the chair control is still availa...

Hi All,I have two endpoints configured to register with a Cisco VCs over a WAN connection however the endpoints have failed to register with the H323 id as I always get the error "gatekeeper registrations retries expired". though it registers with th...

I have a VCS control running 7.2 code. When I go to Maintance, Login Accounts, User Accounts and try and add a user I get the following message "Cannot read from the user account database"  I have upgraded code , reset to factory and I still have thi...

Could someone give me an overview of how dialing via address in a VCS + TMSPE layout is supposed to work?  It's my understanding that you should be able to dial via either URI, but what we're finding is that you ahve to dial via the Device address.

Hi,We are running TMS 13.1.2 on WIN Server 2003 SP2 with Java 2 Platform Standard Edition version 1.5.0 (build 1.5.0-b64)Is there any problem for the Map Monitoring? Wich Java version is compatible with the TMS 13.1.2?When selecting upload map or sel...

Hello, we have a problem, and that the PRI is down, but the gateway is not advising.in tab, status and ISDN ports this up(isdn), but h.323 settings tab in status indicates that the ISDN link is down.the software version is 2.1 (1.43).This lack of inf...

Hi all.I have one question about correct settings for TMS.My customer has a lots of endpoints. Many are behind the fw, but we have pat for the https - so regarding the admin guide - I set reachable on public internet.TMS push then own FQHN from the n...

Have a Macbook w/Intel Core Duo 1.83ghz, 10.5.8 1 gig ram. Using a mini display port to VGA adapter.Have displays set to mirror, C40 display shows up as active in the display system preference.C40 touch pad indicates PC connected but when you select ...

Anyone know if there is a option or way to add customized text to the touch panels ? (intouch 8)

Hi all, Would be very grateful for a solution here. I want to be able to see the presentation on the second screen regardless of whether I am sending self image or PC to the far end (1st screen is far end).  I have had a good dig around in the advanc...

Hi allI have a MSE8510 MCU what has the ability to automatically add Pre-Configured Participants to a conference each time someone dials that conference.I would like to know if this functionality is also available on the MSE8710 TelePresence Server.W...

HI allCUCM-------------WAN-------VOIP-------------------------CME-----Pots Above is my Scenario where I have  2 Remote site using CME and HQ CUCM 7. For toll bypass I am using SIP Trunk to route traffic from HQ  to Branch to make local call from Bran...

Hi,Hope you can help, when someone dials into our mps via single the dial in number. After the first participant creates a adhoc conference via auto attendent he is presented with "you are the only participant please wait". Every participant is prese...