Unified Communications Infrastructure

Folks,I'm suddenly fielding complaints that when new users self enroll for voice mail, everything works fine... until the next time they log in to VM and then gets asked to enroll again. I can manually uncheck the Self Enrollment box and that works f...

Hello,We have recently invested a significant amount of money into a new Cisco phone system. It works great on local desktops with Personal Communicator and Outlook Integration.What is disappointing is I don't know how to leverage that technology to ...

Dear Sir,When I tried to install CUCM8.5 into VMware workstation 7.01, the attached error came out. Could you please help to check how to fix this problem? Thanks a lot.Regards,Alan

I have imported a few test users with voice messages using COBRAS and have noticed a few items that I have questions about. 1) A majority of the imported users had a folder created in there outlook client named voicemessages, but not all. This appear...

I am having trouble getting my Unity v8 to integrate with my callmanager v8. I get a busy when I call the pilot and my ports are in an unknown state. Any suggestions?

hi all,would appriciate if someone call let me know if there is any downtime expected when installing a secondary unity connection with anohter language (french CA).  we have the primary up and running fine. when installing the french language we hav...

Does any one have a working configuration with a SIP trunk to a MS Exchange 2010 UM intergration. I'm having issue dialing to the Pilot number for the MS EXCH 2010 box.

I'm having an issue with Unity 7.1.5 assigning the appropriate rights to allow users to reset passwords. I've created both a user account without a mailbox and a user account with a mailbox and assigned / tested the following roles - User Administra...

The CCNA certification for Voice has dependencies on some aspects of understanding and configuration on LAN switches; e.g the entry level device that seems to be valid towards gaining and using the switching skills to successfully be a CCNA-capable e...

Hi all,I do not have enough experience in CUCCX , and I faced a problem today and it was solved but I just need to make sure that what I did was true.I adjusted a script based on one of the predefined scripts in CUCCX and I uploaded to the server. th...

Hi,I need to renew the tomcat-trust .pem and .der certs on my unity server as I am getting alarms that they have expired.  Could someone please point me in the direction of a guide or give me the process to do it.  It looks to be pretty straight forw...

how do you delete imported users in Unity Connection 2 running on CUCMBE 6?Can't find the delete option...