Unified Communications Infrastructure

Hi All,Please share your suggestion about this query and Thanks in advance !!!!We are moving our Subscriber Unity connection in HA to another location and going to change the IP of that subscriber too, want to know what kind of issue may comes and wh...

Hi all. I have a SIP trunk connecting a CUCM 6.1 to an Avaya PBX. The CUCM engages a Cisco enh IOS MTP on a 3845 for DTMF conversion.After call establishment, if there is no audio on the path (e.g. if both parties press the mute button) the MTP drops...

Hi Everyone, I haven't played with unity or call manager for several versions, now working on 8.0. I need to have the ability to place a greeting on the pilot of a hunt group then forward the caller to the huntgroup after the message plays.  Here is ...

Hi,When I create voice mail boxs for users I recieve the following error:IPT-0600: Software - Failed to create subscriber xxxxxxx | Cause - org.apache.axis2.AxisFault: com.cisco.unity.cuals.CuDbException: Duplicate extension in partition: ObjectName ...

Hi,Today I return from my vacation and  noticed red light on CCM HDD!!In system report I found this:physicaldrive 1:1         Port: 2I         Box: 1         Bay: 1       Status: FailedPlease can someone advice me what to do? Can I repair this? Chec...

Hi, i have  the following scenario:CUCM 7.1.5Ldap ServerLync ServerThe Cucm is not integrated with the Active directory, the users are created locally. Can I use the Cucilync without this integration? which key do i need set in the windows regedit fo...

Hi,I am currently designing a CU Meeting Place solution for a 250 user environment. I am thinking to have 2 nodes, one as Media Server and other one as Webex Node. Is it only requred for Meeting place deployment?Do i need to have a seperate instance ...

Greetings,How do I place the audio blade off line?I am upgrading my development MeetingPlace servers to from v7.0 to v7.1.  I have upgraded the application and web server.  Reading the documentation states to take the audio blade off line but I don't...

hello we have unity connection 8.0.2 integrated with ucm 8.5.1we have a sip integration betwen uc and ucmtoday users are reporting that the MWI light is on, even though there are no VMsMWI synchronization didn't workit is affecting most of the users

Hi AllWe are having an issue at the moment registering a PRI port to Call Manager.2 ports, e1 1/0 is up and registered and has an IP address.However, e1 1/1 is not registered but has receieved and IP address.We have troubleshooted it and the only thi...

Hi,I have a single cluster with 1 publisher and 6 subscribers.  My issue is that a newly uploaded .wav file adhering to cisco’s requirements for encoding (u-law 8Khz, 8 bit, Mono) doesn’t play when a call is placed on hold. Its been configured as a M...

Hi im having a weird problem with unity connection 8.5 , I installed the spanish(Colombia) Locale and it works fine but the problem is when a i call a user and goes to unity for CFNA if attemp forward is set to spanish the system says "System Cannot ...

Hi allIn cucm 8.x, using sccp phones. When i dial a phone, it kepts on ringing and disconnects a bit late. Is there any timer that i can configure that if after 3 rings the phone is not answered, disconnect the call ? Thanks in advance

Hello All,I am trying to implement the Cisco softphone for a DR plan and was thinking of installing the software in a Terminal Server or U3 USB key. Does anyone knoe if the softphone supports either of these options.ThanksColin