Unified Communications Infrastructure

I have two CallManager servers (pub & sub) where we are changing the ip address. The two CCMs are integrated to a unity failover configuration. So, do I simply change the ip address in Unity's UTIM. Is there anything else I need to do, such as reb...

We are deploying a new 6.0 CUPS system and ran across an issue with a customer testing it out. When they try to dial using the outlook contacts quick dial it fails, bad number. It doesnt display what the number is being dialed as though. When I look ...

I am ready to deploy MPE Version: 1.2.0.111.One question that management has asked is whether MPE (through the outlook pluggin) can be used for advance scheduling for our many conference rooms and notify a person or more through a distribition list ...

Is there any way to archive messages in Unity Connection 2.0? I need a way to preserve messages for a shared mailbox, or at least find a way to keep users from deleting the message.I know CUE can send message notification with the message as a wav at...

Hi,Trying to configure CUPC 1.2 for CUPS 6.0.1. Whenever I load the program I log in but the CUPC software cannot download from the CUCM tftp server.Has anyone run into this at all ?Cheers

I have my PUB and SUB with 2 different usernames for the OS. Is there away to change the OS username?

After DisasterRecoveryRestore from a old to a new Server, with a new Unity installation, I get this error in Application Event Viewer.Event Type: ErrorEvent Source: CiscoUnity_BMsgConnectorEvent Category: NoneEvent ID: 10005Description:The CsBMsgConn...

Is there any way to program a CUE AA script or voicemail box system such that a user's personal voicemail greeting is presented to the caller (i.e. "Sorry, I am not here right now...") which is recorded through their regular VM options, but allow for...

hi allI have installed the meetingplace express 1.1,and made some basic configurations.But when i run the browser test,i can pass the browser test,but can't pass the meetingplace express test,it says "unable to connect to cisco unified meetingplace e...

All,We are running Unity 4.0(3) with Exchange 2000 and we have one user who logs into here voicemail box and it reports she cannot send or recieve any new voicemail because it is full. I am able to verify her exchange inbox is only 120 megs and her ...

Is there any way to get the Caller System Transfer to display the Calling Party's number? If you dial our auto attendant and press the option for Call System Transfer, the destination phone will show the piolt number dialed and not the calling party...

Hi,When a call is being made from 4501 i am not seeing this information being recorded in the CDR database. I am seeing quite a few blank entries though in this column which i suspect is this number. Does anybody no if CCM has issues recording a nu...

Installation is bench test prior to deployment--CM 4.1.3 (Pub only)Unity 4.2 (single)7906 and 7941 phonesSCCP between CCM / Unitydefault two-line license between CCM / UnityConnection looks OK -- Unity server test passes, CCM voicemail ports are up a...

We have a stand alone Unity VM 4.0(5) but need to migrate to a v5.0 with Domino backend.Can anyone confirm if this is possible as an upgrade and if so, which disks are required from the Unity deck.Many thanks.