Unified Communications Infrastructure

Unity 4.2.1, VM only, Centrex integration.I have users who want to set up pager notification to their cell phones when the get a voice mail message. This was accomplished on the old Voice Mail system by setting up notification as the following:18008...

Does anybody know a better way of recording prompts then creating the prompt in IPCC, dialing the number and speeking the prompt, I would like to us a professional recording software but I can't find any nor can I find a codec for windows sound recor...

We are running into permission issue. Unity 404 Unified messaging has been installed into production AD. We are OK to add a new subscriber. however when we import user from AD we got the following error:unrecognized error 0x80044802 has occured. the ...

Meeting Place Express question version 1.1.2.150I have a customer that just put in Meeting Place Express. Typically they schedule meetings and don?t join for over 30~40 min late and when they try to join the meeting has ended. I did a test both wit...

Hello there,Is it possible to disable the ability to delete Emails from the phone?We have unity 4.05 here and alot of our users are near the storage limit where they are prompted that their mailbox is close to being full.Since they are always at this...

Hi -Yesterday we discovered any Unity service that runs under the unitymsgstore account permissions will have problems once you apply the Exchange 2003 SP2 hotfix KB926666 to the Unity server WITHOUT having the partner Exchange server's store.exe at ...

Hello, If we are going to deploy 5 unity clusters among the globe. one of them will be integrated with Avaya using AMIS. Is it possible for the company executives to send a voice mail message to all subscribers in all regions ( like one distribution ...

I am working on upgrading Unity 3.1(6) to Unity 4.0(5) w/ Exchange 2000.During an install/upgrade of Cisco Unity, a window pop-up indicating AddUnityRealm.Exe is reporting an exception.AddUnityRealm.exe (common language runtime Debugging Services) re...

Hello all,I've been asked to pinpoint when/if a specific action was performed in Unity (deleting a message) and furthermore, which phone was used to perform the action (the mailbox is shared by multiple people).The Unity Subscriber Message Activity R...

Is there any way of generating a report of all call handlers and the numbers that they divert to in Unity?thanks

hi, when i deploy unity 4.2(1) ,the following message appearscan you help?

Hi,The reporting is normal in the morning and he can generate some Failed Attempt reports. However, the user reported that the Unity can't generate the same report (i.e. subscriber reports) after lunch hour. No reporting is in queue in the status mon...

How do I verify voicemail retention policy in unity....Thanks in Advance

HiOur unity server appears to tag its rtp packets with an ip precedence of 5, which is rather anoying. Is this configurable somewhere?CheersRich

I have a customer that has a custom app and having the timestamp for the message actually in the subject field is required.I can't think of anyway to accomplish this.