I have a customer using Unity 4.0(4). Everything has been working fine. Recently, the web page to Unity can not be displayed. The "com +" errors are also seen on the Unity server in the event viewer. I am trying to get more details from the custo...
Folks, We are running call manager 4.0(4) SR1 connected to out PBX systems. Very often people complain of garbelled voice when checking their voicemail, we have to reboot the server to fix the problem. any ideas?
Unity 4.0(2)Is there a way to restrict certain subscribers from changing the greeting and other VM setup otions? For example; we had the person who records the prompts for the AA also record the greetings for our operator subscriber and since then on...
Hi,I recently wrote a Auto Attendant script, however if the customer decides they want to speak to a person the call comes through as from 9999?? Can I somehow carry the caller-id across??CheersScott
Anyone have an example of the format for a CSV import of callhandlers? I'm running in circles looking for the column headers to import call handlers. The export is from 2.x so I need to correct the format but the import keeps blowing up...
We have CCM4.13 and ONE Unity voice messaging only 4.04.We are going to replace the existing unity server add failover also.My question is that what is the best way to do it. I beleive this kind of upgrade will lose all the old message, right?? In ...
I have new install and I want to install the lattest version of Unity without going through the upgrade. I was shipped 4.0.5 but I would rather just install 4.2.1 and not install 4.0.5 and then upgrade. Can this be done or do I need to start at 4.0.5...
Does anyone know the license type (and/or order number) for using Veritas Backup exec with Unity? The client already uses the product widely in their network, what is the license comprised of?Thank you.
I have a need to use BAT to set the "Group Listen" check box on 7911s and can't seem to figure it out. It shows up in the templates but I need to update that field on phones already in the system. Any ideas?
Hi,Is it possible to edit the system script that selects the voicemail options.i am looking to greet the caller with this,Hi Scott is away from his desk, to leave a message press 1, to return to reception press 0. Then if the caller stays on the line...
Customer want to order unity 4.2.Sample configuration may looks like:UNITY-4.X Unity 4.XUNITY-IP Unity for CallManager, IP Only IntegrationsUNITY-EXCHANGE Unity for ExchangeUNITY-DS-ENG Unity Data Store - in EnglishUNITY-MS-ENG Unity Message Store in...
Can you point me to an explanation of how many sessions Unity will make to exchange per unity subscriber? To my knowledge, it is two persistent connections. Is this from the unity server to the partner exchange server or from the partner exchange se...
Does anybody can tell how to let the unity start the live-recording automatically without any action when a call come into the ip phone.My Platform are showed as below:CCM:4.13UNITY:4.05And now i can start the Live Record in Unity through a set of ac...
Hi. Is it possible to have both Voicemail and unified messaging running co-resident on a single 7815 server? we have the IPC-COM-BUN, which ships with a single unity server, yet has licenses for both vm and um.thanks
